John is very professional and respectful, it’s easy to understand the way he explained in a plain English not in a technical way.
3/5/2026
Robin C. VERIFIED CUSTOMER
Great service and my service provider was excellent. Thank you
3/5/2026
Rudy B. VERIFIED CUSTOMER
I was pleased with my service rep Valerie Machado..very professional and curtious..
3/5/2026
Stacy J. VERIFIED CUSTOMER
Genaro greeted us with a very friendly and professional manner, answered all of our questions, showed us where the waiting area is, and reviewed our final paperwork with us. We definitely felt like we were taken care of and now have a contact person at the service dept. should we need further assistance.
3/5/2026
Carlos L. VERIFIED CUSTOMER
Clayton and his team did a fantastic job with checking me in to providing excellent service and recommendations. I will absolutely continue to bring my business to Norm Reeves Honda.
Thank you,
Carlos L
3/5/2026
Cynthia Lynn. VERIFIED CUSTOMER
Joseph was very easy to deal with. Joseph is a great communicator and an asset to your company. Keep him employed.
3/5/2026
Michael J. VERIFIED CUSTOMER
John was not only providing excellent customer service but expressed understanding about my concerns and had them resolved! John is a phenomenal employee and deserves the upmost respect! Also a raise! As long as he’s working there! I know my car is in good hands.
3/5/2026
Kenneth B. VERIFIED CUSTOMER
Richard Kassing was so awesome in going above his job. He is amazing sales person, He also help out in service to get my car done.
3/5/2026
George S. VERIFIED CUSTOMER
Great customer service and quality service.
3/5/2026
Crystal S. VERIFIED CUSTOMER
Great customer service
3/5/2026
Terry H. VERIFIED CUSTOMER
Thanks
3/5/2026
Caroline L. VERIFIED CUSTOMER
Edward was great to work with, thank you!
3/5/2026
Andrew N. VERIFIED CUSTOMER
Javier did an excellent Job with providing me the best customer service ever!
3/5/2026
Stephany P. VERIFIED CUSTOMER
Amazing customer service!
3/5/2026
Guadalupe C. VERIFIED CUSTOMER
When the car was drop off In the morning I was thinking I was getting my car back that same day no one told me Inwas getting my car back till the next day .And that was a problem because ai was left with out a car and I had to work .They didnt say anything to be or offer a rental .Witch that was the right thing to do .Also the next day I couple and left couple messages to dennise to check status on my car and she never got back at me .After all I was not satifisted withbthe customer service .
3/5/2026
Julie S. VERIFIED CUSTOMER
I had to wait a while although I had an appointment, otherwise it was friendly, and easy.
3/5/2026
David H. VERIFIED CUSTOMER
Only problem it took forever there and everyone was just standing around talking
3/5/2026
Ryan W. VERIFIED CUSTOMER
Q ensures that your vehicle is well cared for and is quick to respond and address any questions or comments.