I made an unexpected visit to Norm Reeves Ford after discovering a pop up message on my dash saying I only had 5% oil left. I immediately called the service dept. and was given an appointment an hour later. After checking my service records Eduardo Millan, my service rep, informed me I also needed a 20,000 mile checkup and took care of everything. He was informative, explained everything and I trusted his judgement. Just wish Norm Reeves would turn up the heat in the service waiting area as its always freezing in there.
3/4/2026
Violeta P. VERIFIED CUSTOMER
Angelo explained clearly what needs to be done on my car.
3/4/2026
Matias A. VERIFIED CUSTOMER
Very thankful for your service
3/4/2026
Daniel R. VERIFIED CUSTOMER
Mike Mosley was my Norm Reeves representative.
He was very professional and knowledgeable.
3/4/2026
John D. VERIFIED CUSTOMER
Thanks
3/4/2026
Cherwin C. VERIFIED CUSTOMER
Joseph is helpful very good service
3/4/2026
Isaac M. VERIFIED CUSTOMER
Great service
3/4/2026
Elder J. VERIFIED CUSTOMER
Josh took car of the car. He was professional and friendly. It worked out well.
3/4/2026
Lynda H. VERIFIED CUSTOMER
Good experience with thanh.
3/4/2026
Molly A. VERIFIED CUSTOMER
I went to not reeves bc they offered carwash service.
Now it’s not offered
I’ll find another dealer closer to home for service and referrals
Big bummer
3/4/2026
Patricia S. VERIFIED CUSTOMER
I was very pleased with the service thank you Sam! 10/10
3/4/2026
Bernadette C. VERIFIED CUSTOMER
Great service from start to finish. The Ram was friendly, explained everything clearly, and my vehicle was completed on time. I appreciate the professionalism and will definitely return for future service.
3/4/2026
Susan C. VERIFIED CUSTOMER
Car service was great, but I was waiting for my car, and expecting to have a coffee while waiting. The coffee machine was out of order, and the faucet promising cold, filtered water was also not working.
3/4/2026
Cathy D. VERIFIED CUSTOMER
Great service
3/4/2026
Elias H. VERIFIED CUSTOMER
really respectfully and good behavior
3/4/2026
Gabriel L. VERIFIED CUSTOMER
The service was quicker than expected. I was out of there within an hour.
3/4/2026
Luis I. VERIFIED CUSTOMER
Like always Louie and team did an excellent job and were helpful and professional.
3/4/2026
Santiago L. VERIFIED CUSTOMER
I’m very satisfied with Ruben’s serviceVery professional very helpful
3/4/2026
Alvin C. VERIFIED CUSTOMER
Miguel and his team have a cotumer service . They remind me of the due date of my vehicle. I give them excellent rating.
3/4/2026
Shelby E. VERIFIED CUSTOMER
I would have appreciated a phone call saying my vehicle was done vs. just a text. I also think there should be a pick up and drop service to pick up a vehicle .