I've brought my car in three times so far, and it has had issues with the electronics, the seat, and the steering. Not only has it not improved, but it's actually gotten worse.
1/23/2025
Patricia C. VERIFIED CUSTOMER
I was very well pleased with the service I got today at Norm Reeves.
Joseph Vargas was the associate who helped me be informed of what was going to take place in about how long it was going to take. That information was very appreciated. Thank you, Joseph for your caring and expertise.
1/23/2025
Lloyd G. VERIFIED CUSTOMER
Disappointing.
1/23/2025
Lois W. VERIFIED CUSTOMER
Kevin was awesome. He kept me in the loop and let me know what was going on, as well as answered the questions that I had. He was very professional and knowledgeable.
1/23/2025
Rollin C. VERIFIED CUSTOMER
Thank you!
1/23/2025
Elizabeth C. VERIFIED CUSTOMER
Brandon was very helpful and knowledgeable about Accord Hybrids. He encouraged me to reach out to the service department with any questions I might have and to bring the car in if I have concerns. I hope I’ll be assigned to Brandon when I return for future service needs.
1/23/2025
Savoun S. VERIFIED CUSTOMER
Excellent customer service, was very helpful .
1/23/2025
Linda T. VERIFIED CUSTOMER
Courteous, friendly, and very knowledgeable!
1/23/2025
Nami I. VERIFIED CUSTOMER
Luis is so honest, patient and available to listen to any questions I have. He is the best. Thanks Luis! -Nami
1/23/2025
Brett K. VERIFIED CUSTOMER
Robert Farr was excellent today, in general and especially for putting my vehicle in the express service This allowed the maintenance to get done faster and me to get out of there earlier so I could get back to my work at home.
1/23/2025
Rudy M. VERIFIED CUSTOMER
Muy amables el personal toda visita que voy me atienden muy bien muy amables muy atentos, excelente servicio al cliente sigan así .
1/23/2025
Tracey G. VERIFIED CUSTOMER
Juan is awesome. So knowledgeable and made sure everything went perfectly. Staff was so fast too
1/23/2025
Carlos R. VERIFIED CUSTOMER
Excellent
1/23/2025
Adriana E. VERIFIED CUSTOMER
I am satisfied with Honda service. I didn’t wait too long today.
1/23/2025
Justin C. VERIFIED CUSTOMER
Enrique provided a wonderful customer experience. I will be returning to the dealer for sure!!!
1/23/2025
Joseph B. VERIFIED CUSTOMER
Ty
1/23/2025
Wanda H. VERIFIED CUSTOMER
Joshua did an amazing job..answered all my questions
1/23/2025
Paul S. VERIFIED CUSTOMER
Brandon is a great employee.
1/23/2025
Khawja Q. VERIFIED CUSTOMER
Benito was great, as usual! It’s always a pleasure waiting with Benito. He’s an asset to NR HONDA HB.
1/23/2025
Richard H. VERIFIED CUSTOMER
Bronson was friendly and very helpful. The estimated time for the service and actual completion time was accurate. It was my first time using the service and I will definitely be returning for future service.