Benito was helpful, professional, and exceptionally quick with his work! There is nothing more I could expect or want from this dealership. Thank you very much!
1/29/2025
Tai C. VERIFIED CUSTOMER
Hi! Good job repainting my vehicle and did the extra on matching color on plastic and metal parts. Wonder how to communicate with Larry. I texted him but he never replied. Is that a one-way text that he cannot receive any message?
Thank you!
1/29/2025
Cesar F. VERIFIED CUSTOMER
Great interface on work needed and pictures of worn parts and inspection, great service! Fast service, keep up the good work!
1/29/2025
Jasper A. VERIFIED CUSTOMER
Manny was great!
1/29/2025
Ilir Z. VERIFIED CUSTOMER
Simona is very nice and great customer service oriented.
1/29/2025
Rosa Q. VERIFIED CUSTOMER
Very helpful
1/29/2025
Glenn L. VERIFIED CUSTOMER
Jospeh Vargas did an excellent job for me. He was friendly, explained everything clearly and kept me up-to-date about the status of my vehicle during its service. Please pass along my thanks to Joseph.
1/29/2025
Robert H. VERIFIED CUSTOMER
I wasn’t going to voice my complaint regarding my visit to your service department on Monday but was sent this email asking about my experience.
I made an appointment for my new 2024 Atlas with 12,000 miles on it. I’ve been experiencing a braking noise when coming to a slow stop.
The service rep explained that the brakes weren’t covered under warranty and that the inspection cost $49.95. I reluctantly agreed. I was also told the wait would be about 2 hours, but maybe sooner. After 2.5 hours, I was told it would be another 30 minutes. When the car was finished, I was told that the sound the brakes make is normal and happens a lot on the Atlas. (I wish I was told this in the beginning) In addition, they did not rotate the tires as I had asked because they forgot to do it on its first service. I had to wait another 30 minutes to have them take it back in to rotate the tires. Rigo felt bad for me and cut the service call price by $20.00.
So, I paid 29.95 to wait for 3.5 hours to be told this is normal and to rotate the tires which they forgot to do last time.
I just was not very happy with the whole experience.
Thank you, Robert H
1/29/2025
Jeannie T. VERIFIED CUSTOMER
great service , well informed while car is being serviced
top notch care
1/29/2025
James D. VERIFIED CUSTOMER
Excellence
1/29/2025
Edward W. VERIFIED CUSTOMER
Great guy and Great service aswell
1/29/2025
Barbara T. VERIFIED CUSTOMER
Price for oil change was higher and because i didn’t bring my mailer coupon i was told i couldn’t get my discount . Perhaps policy has changed but I’ve always been given the discount before whenever i didn’t have my coupon. I take my vehicle to you only and for many years.
Just saying ????.
Thanks for changing my oil and I’ll return for more service in the future, just give us a lil break when we don’t have a coupon ????
1/29/2025
Douglas D. VERIFIED CUSTOMER
Francisco did a nice job.
1/29/2025
Grace D. VERIFIED CUSTOMER
Brandon was quick and direct about getting my oil changed.
1/29/2025
Richard S. VERIFIED CUSTOMER
John kept me informed throughout the process.
1/29/2025
Christopher K. VERIFIED CUSTOMER
Brandon did a great job in communicating to me all the needs of the car and the time required. Brandon is personable and thorough in all communication with me. The dealership was able to do a recall on file and I was back on the road in under 2 hours. Well done by all.
1/29/2025
Malia T. VERIFIED CUSTOMER
Enrique was very welcoming and super helpful from start to finish! I appreciate the service I got from Enrique as well as the welcoming atmosphere from the service department :)
1/29/2025
Ray B. VERIFIED CUSTOMER
I felt well taken care of while my car was in your hands. Thank you.
1/29/2025
Jonathan L. VERIFIED CUSTOMER
Jacob went above and beyond to make sure I was taken care of!
1/29/2025
Diego K. VERIFIED CUSTOMER
Thanks for the attention and fixing the issue with the seatbelts