I had a long wait repair so I asked my advisor for a ride home. He confirmed that I’d get a ride back as well, however when the vehicle was done I was unable to get a hold of either him or anyone live. I spent 40 min on a phone being routed to ann automated service and never managed to get any advisors or front desk receptionist. I had to pay for Uber $20 and wait another 20 min. Not big money compared to what I paid for the service but waste of time, frustration and disappointment. I also did not enjoy getting two sales texts from two different numbers asking to buy my car as soon as I dropped it off. That’s not what I give my phone number for. When I am ready to sell my car, I can decide on my own. I prefer that Toyota service department asks my consent before using my number for other purposes.
1/29/2025
Jean V. VERIFIED CUSTOMER
Rudy is so easy to work with. He is a treasure.
1/29/2025
Joshua A. VERIFIED CUSTOMER
Manuel was fantastic and very helpful
1/29/2025
Lawrence V. VERIFIED CUSTOMER
Wouldn’t look at my tires sensor sensor. Didn’t go over what oil you used or if you changed the oil filter. Didn’t tell me if the tires were good. And you don’t need to text me 6 times. The text are annoying
1/29/2025
Sarah S. VERIFIED CUSTOMER
5 Stars
1/29/2025
Susan S. VERIFIED CUSTOMER
5 stars
1/29/2025
Michele S. VERIFIED CUSTOMER
Great service! Thank you for communicating updates via text and fixing all of the issues! I love this dealership!
1/29/2025
Linda J. VERIFIED CUSTOMER
Prompt, polite, efficient
1/29/2025
Larry M. VERIFIED CUSTOMER
I appreciate the service I received and the ease of the process. Oscar Ortega was pleasant and helpful.
1/29/2025
Michele H. VERIFIED CUSTOMER
Raphael was very helpful and courteous. I appreciated his attention to detail
1/29/2025
Eddy R. VERIFIED CUSTOMER
He always takes good care of my car. His advice keeps my car running like new. And Kevin Meechan leads a very talented group. Thank you guys!!
1/29/2025
Ramzi M. VERIFIED CUSTOMER
Very professional,
1/29/2025
Jeffery Y. VERIFIED CUSTOMER
Oscar Ortega is very helpful and attentive, I always prefer to make appointments with him or be helped by him. He is why I keep doing to that specific dealership
1/29/2025
Grace R. VERIFIED CUSTOMER
Candice was extremely helpful and patient. Top level customer service!
1/29/2025
Aminta C. VERIFIED CUSTOMER
Excellent Person,great service ????
1/29/2025
Christian F. VERIFIED CUSTOMER
Anthony was extremely knowledge and helpful was a pleasure dealing with him.
1/29/2025
Barry C. VERIFIED CUSTOMER
Service appt. Sat in car for 45 minutes after appt. time with no acknowledgment. Unacceptable! Don’t call me.
1/29/2025
Irma C. VERIFIED CUSTOMER
I told them to check my tire pressure and they didn't do it.
1/29/2025
Celia/Howard S. VERIFIED CUSTOMER
Had to wait around the service center because promised time was not correct. But, everything was complete in the end to my satisfaction.
1/29/2025
Isabelle L. VERIFIED CUSTOMER
Thank you for helping with the complimentary shuttle rides, they were so very helpful!