It was repaired in a timely matter. Did not have to wait long.
3/11/2025
Gerardo G. VERIFIED CUSTOMER
Good service, nice advisor
3/11/2025
Sanam J. VERIFIED CUSTOMER
As always I am so pleased with the service. Thank you
3/11/2025
Myraed D. VERIFIED CUSTOMER
Amazing Service!!!! Kind and knowledgeable:) He deserves a raise and a promotion ???? ???? ????
3/11/2025
Blanca M. VERIFIED CUSTOMER
Amazing service. Great team. Love Norm Reeves.
3/11/2025
Judith B. VERIFIED CUSTOMER
Richard Pomplun was very personable, informed, and professional.
3/11/2025
Don G. VERIFIED CUSTOMER
Mike is all thumbs up ????. Job well done
3/11/2025
Joniven S. VERIFIED CUSTOMER
I asked Jonathan if they can fix the software update recall and the service on the same time and he made it happened within two hours, I’m happy he did a good job! Thanks you!
3/11/2025
Sonuscha B. VERIFIED CUSTOMER
N/a
3/11/2025
Shannon O. VERIFIED CUSTOMER
Thank you for a very quick and efficient service experience!
3/11/2025
Shelly B. VERIFIED CUSTOMER
Thank you Ernesto for your professionalism
and care in the servicing of our 2018 CRV!
Very much appreciated.
Shelli & Steve
3/11/2025
Tim G. VERIFIED CUSTOMER
2 recalls were checked or repaired along with alignment, vehicle repairs were completed relatively fast and was notified I could pick it up, was even able to pay for the alignment before I came to pick it up, which made pick up very fast.
3/11/2025
Flora C. VERIFIED CUSTOMER
I am pleased with the service .
Mr Gallegos was helpful and professional
3/11/2025
Ana Carina. VERIFIED CUSTOMER
Thank you so much!
3/11/2025
Donald/Sandy T. VERIFIED CUSTOMER
I’ve been taking my Ford Fusion vehicle since I bought it at the Cerritos location. Savannah was by far my favorite service advisor. She went above and beyond and she has great communication skills, which can be rare these days.
3/11/2025
Sarah A. VERIFIED CUSTOMER
Ernesto was clear, courteous, and thorough. He provided the best car maintenance experience I've ever had. I will definitely be scheduling all of my future work through him
3/11/2025
Christine Y. VERIFIED CUSTOMER
I requested to do diagnostic for the wheel bearing and specifically asked to the rep because I did not see on the work order, if the dealer will not be able to do on the same time because i had late appt with oil change, he can just let me know instead told me everything is good.
3/11/2025
Juan T. VERIFIED CUSTOMER
Thanks to Juli for her good service
3/11/2025
Courtney S. VERIFIED CUSTOMER
John was more than helpful and attentive to my service needs. He scheduled all three services and even coordinated a ride for me! I couldn’t be happier I switched from ford to Honda, my last two experiences have been convenient and quick which has made what used to be a headache with a different company, to something not stressful. Thank you Honda and John for amazing service!
3/11/2025
Virgilio C. VERIFIED CUSTOMER
When I got there at facility, Kevin was offered the best service from the beginning to end, even all the Norm Reeves Honda team at Service Department Huntington Beach are doing great,Highly recommended 100% to friends,neighbors and my family.Thank you very much to All.