Great job, courtesy and on time, good communication.
3/10/2025
Nayeli M. VERIFIED CUSTOMER
I checked in my vehicle on Friday for complaints of shaking when accelerating past 50mph. I was called back that early evening that they test drove my vehicle and felt the shaking but said that it was due to a needed realignment. I then picked up my vehicle Saturday morning and was assured in good faith that they test drove my vehicle and that it was fine. As soon as I left the dealership, the shakiness had not gone away and my car basically shut down after getting to 50mph. I had to drive right back to the dealership with my hazards on going at 25mph to insure it didn’t break down on me and was then diagnosed with a misfire. I had no faith in leaving my
Vehicle here and had it towed to my home Honda dealership. I was charged for something that wasn’t even the cause of the issue, was not corrected, misdiagnosed, and was lied they had test drove it past the 50 mph. If you had actually driven the vehicle, you would’ve recognized that there was a bigger issue and not a realignment. I’m completely frustrated and upset that I had spent $410 for something that wasn’t even the cause of the problem and then having to spend $553 to get my car towed to a location I felt more trust in.
3/10/2025
Melissa K. VERIFIED CUSTOMER
Thank you for your help!!!
3/10/2025
David B. VERIFIED CUSTOMER
Great service, finished before promised time. Great staff. Clean facility.
3/10/2025
Venus D. VERIFIED CUSTOMER
Completely satisfied with job
3/10/2025
Jacky C. VERIFIED CUSTOMER
This was my first time dealing with a service at a dealership and Ramez Ramzy made the whole process go nice and smooth. Every question he had an answer for.
3/10/2025
Reihane K. VERIFIED CUSTOMER
The service was excellent
3/10/2025
Rose P. VERIFIED CUSTOMER
The service was fast, Trever was so nice, and yes I was very satisfied with the service. Thank You so much.
3/10/2025
Lisa M. VERIFIED CUSTOMER
Service was as expected and wait time was less than expected Service advisor was great
3/10/2025
Tiffany B. VERIFIED CUSTOMER
Rigoberto was fantastic and helpful! Very polite, professional, and well mannered! Thank you for everything! You guys are the best!!!
3/10/2025
Jaime M. VERIFIED CUSTOMER
Good job. Please keep your service this way. Thank you.
3/10/2025
Meredith A. VERIFIED CUSTOMER
Juan gave great customer service.
3/10/2025
Greg C. VERIFIED CUSTOMER
Edward was great. Your service dept is a complete ripoff and I will not be doing business w you anymore unless it's warranty related. I've been lied to by your other employees (salesman) and others.your service dept, we'll your absolute thief's.
3/10/2025
Melissa M. VERIFIED CUSTOMER
More was very helpful and pleasant to work with. Thank you.
3/10/2025
George S. VERIFIED CUSTOMER
Mo was excellent. I showed up for a 25k mi service, and he got me right in. I’m pretty sure he and his service team were done about an hour earlier than estimated. Thanks to Mo, the service people and the porter who brought the car around; everybody was on point! Thanks
3/10/2025
Janet G. VERIFIED CUSTOMER
Luis was great. I was told that I had to leave my car for the entire day when I made my appointment but Luis said they could do the inspection in about an hour. Thanks to Luis I didn't have to do without my car for the whole day.
3/10/2025
Marilyn V. VERIFIED CUSTOMER
????
3/10/2025
Christopher S. VERIFIED CUSTOMER
Thank you for the great service!
3/10/2025
Clinton R. VERIFIED CUSTOMER
We keep our vehicle up to date all services. Was nice to see the service agent acknowledge that and not try to upsell any other unnecessary maintenance. She did offer a few items to consider in the next few services, but nothing needed immediately.