I’ve had Benito Torres and his brother Javier providing me and my family excellent service for 24 years now. They are the reason we continue to buy Hondas.
3/12/2025
Bille A. VERIFIED CUSTOMER
BONITO TOrres and his team did a great job. They were very accommodating and diligent in getting the job done right and on time. Most of all I feel confident my Honda is in tip-top condition again. Thanks
3/12/2025
Philip R. VERIFIED CUSTOMER
Good job
3/12/2025
Melanie B. VERIFIED CUSTOMER
He was very good! He made suggestions which I declined, but wasn’t pushy about it. It was a nice experience. Thanks.
3/12/2025
Taylor S. VERIFIED CUSTOMER
Benito was fantastic!
3/12/2025
Richard B. VERIFIED CUSTOMER
Aaron Perez was very helpful in our recall
3/12/2025
Diana G. VERIFIED CUSTOMER
Excellent service provided by Kevin Lam. He goes above and beyond to ensure I leave from the dealership as happy customer. His communication is impeccable. I'm extremely happy with Kevin's time abd attention.
3/12/2025
Qin L. VERIFIED CUSTOMER
Qin. Li
3/12/2025
Inhwan K. VERIFIED CUSTOMER
Service members was a very kind and thoughtful.
3/12/2025
Stella K. VERIFIED CUSTOMER
It is always a assuring to know that the Team at Norm Reeves will treat us fairly, promptly and ALWAYS with the end result being a 'happy automobile'!! Rigo [always] makes the correct diagnosis and solves the correct problem at the correct moment (:
3/12/2025
Theodore C. VERIFIED CUSTOMER
I don't want any other Advisor but Julie Canales!
3/12/2025
Andrew B. VERIFIED CUSTOMER
Helpful & efficient ????
3/12/2025
Al K. VERIFIED CUSTOMER
I am only satisfied with the work of Technician Mike Fernandez.
Thanks.
3/12/2025
Jeffrey F. VERIFIED CUSTOMER
I was told my estimated wait time was 2 hours. I asked if I’d get a text when it was ready and was told yes. After over 4 hours of waiting I asked for the status of my car and was told it was ready. Not sure if it was ready sooner and the text notification wasn’t sent or if it really took over double the estimated wait time.
3/12/2025
Rom V. VERIFIED CUSTOMER
I would not recommend Luis. He was non communicative the entire time. I had to go to the shop for an update only to find out that the roof clips was covered under warranty due to a faulty part and water leak but the TPS system was not covered under warranty without an explanation as to why it failed when it’s obvious that it was due to water damage. I would only recommend it for simple oil change and not major service as they do not call or text back.
3/12/2025
Adrienne C. VERIFIED CUSTOMER
Excellent customer service, warm greetings upon arrival, car service overview was thorough. Everything taken care of quickly. I’m very happy.
3/12/2025
Lisa T. VERIFIED CUSTOMER
Service was excellent.People that helped me there were wonderful. Service was quick and easy. Thank you all very much.
Lisa T
3/12/2025
Aisha L. VERIFIED CUSTOMER
My specialist was very helpful, professional and informative. Thank you I appreciate it and the work done on my vehicle was done in a timely manner.