Had no results attached to my final service invoice for my Multi-point inspection my brakes have been squeaking and I feel like they were not checked
3/14/2025
Homayoun K. VERIFIED CUSTOMER
Very good representative
3/14/2025
Mary Z. VERIFIED CUSTOMER
Job not completed yet, waiting for ordered part.
3/14/2025
Anthony N. VERIFIED CUSTOMER
Robert is exceptional. He is polite, and get things done right and on time.
3/14/2025
Parsa K. VERIFIED CUSTOMER
Jacob James did a great job and was very helpful. I am very impressed by the quality of work and the customer service at Norm Reeves Honda
3/14/2025
Ben D. VERIFIED CUSTOMER
Nathaniel is the type of service advisor that every service manager and every dealership owner should be looking for. He is one of the Best advisors that I’ve ever had the pleasure to work with. He’s professional, knowledgeable and courageous.
3/14/2025
Francisca D. VERIFIED CUSTOMER
He was a very nice and polite, young man he let me know the requirements and reasons why my car needed same fee. I was very satisfied with all the information thank you so much.
3/14/2025
Melissa S. VERIFIED CUSTOMER
John was very professional and helpful.
3/14/2025
Ryan B. VERIFIED CUSTOMER
Completed the work and less time than expected.
3/14/2025
Justin W. VERIFIED CUSTOMER
John was great to work with. He was knowledgeable and honest about the repair I needed. He tried his best to save me money on the repair. It was a very good experience.
3/14/2025
Olivia Y. VERIFIED CUSTOMER
Always a good job and quick too! Thank you
3/14/2025
Chris D. VERIFIED CUSTOMER
Simona was very helpful and kept me well informed on the status of the maintenance.
3/14/2025
Mary K. VERIFIED CUSTOMER
Everyone was very polite, professional and helpful. I took the shuttle home and I appreciated the ride and the very polite driver. The service from John and the cashier at the conclusion was great. Thank you
3/14/2025
Art L. VERIFIED CUSTOMER
I was very pleased with the customer service provided by Andres. He was upfront with what needed to be fixed, and did not try to add on unnecessary maintenance. He kept me updated throughout the day on the repair status, which I appreciated. He was polite and professional, represented Ford very well.
My vehicle feels and runs well after it was serviced.
3/14/2025
Lil A. VERIFIED CUSTOMER
Adrian de la Riva was very helpful and knowledgeable
3/14/2025
Brian C. VERIFIED CUSTOMER
Excellent service
3/14/2025
Mohammad A. VERIFIED CUSTOMER
Good service
3/14/2025
Kevin S. VERIFIED CUSTOMER
The concierge process is incredible.
3/14/2025
Ray V. VERIFIED CUSTOMER
Joseph gives great customer service at your location.
3/14/2025
Joan S. VERIFIED CUSTOMER
John Beck is one of the best service advisors we have had. He gets right to the point regarding your questions and explains everything so you can easily and quickly understand. A really nice person. Satisfied customers.