I got a large metal in my tire, it was going down fast. So I stopped in Honda & Edward was very helpful getting me to & from my hair appt. I was on my way to. He ordered me a me an Uber to & from while they took care of my car.
Service peeps put on my spare boot for the weekend & will put a new tire on Monday.
I feel he went over & above for me, he made my day that could've been a disaster turn out awesome.
Thanks for having such a sweet person working for Norm reeves.
Barbie A
3/15/2025
Maribel L. VERIFIED CUSTOMER
John has always been super informative with me & I like that. I drive all the way from national city to norm reeves because I love your service. John is always helpful & I like that he listened to my concerns as well. Thank you John you rock.
3/15/2025
Allen T. VERIFIED CUSTOMER
Very detailed and good work!!
3/15/2025
Shailendra P. VERIFIED CUSTOMER
Great Service Experience. Thanks
3/15/2025
Norma O. VERIFIED CUSTOMER
Kind, courteous and attentive customer service. He was thorough in his recommendation. I appreciate this level of customer service ,which we typically dont see these days. Not today,top notch!
3/15/2025
Licerio C. VERIFIED CUSTOMER
Anton is very caring and knowledgeable
3/15/2025
Noel M. VERIFIED CUSTOMER
Excellent!!
3/15/2025
Thomas G. VERIFIED CUSTOMER
Thanks for your help Jacob.
3/15/2025
Anita W. VERIFIED CUSTOMER
Thank you Trevor it's a quick and got the job done.
3/15/2025
Dianne C. VERIFIED CUSTOMER
I meant to click yes. I'm satisfied with the overall service.
3/15/2025
Judith J. VERIFIED CUSTOMER
All Of your employees were pleasant and helpful.
3/15/2025
Alice L. VERIFIED CUSTOMER
Rubin was kind and made sure I was please with the service. Thanking you again, Rubin
3/15/2025
Hung D. VERIFIED CUSTOMER
Despite some Mfr Quality Control & defective parts in my brand new 2025 Honda Civic Sport, Norm Reeves Services Team of Director Catherine Schlueter, Yvette Rodriguez and Tech John had more than made up for my disappointment at Honda unfortunate few reliability issues through their above and beyond customer services toward me. Ms Yvette Rodriguez via our recent interactions had displayed her professionalism and a genuine care for her customers as myself being one them.
3/15/2025
Juan M. VERIFIED CUSTOMER
Ruben was amazing, his customer service is amazing….
3/15/2025
Mykesha J. VERIFIED CUSTOMER
Mariela has great customer service!!
3/15/2025
Genaro G. VERIFIED CUSTOMER
Great service from start to finish
3/15/2025
Arthur Z. VERIFIED CUSTOMER
Awesome
3/15/2025
Derrick G. VERIFIED CUSTOMER
Excellent job
3/15/2025
Estela N. VERIFIED CUSTOMER
Good Service today. I would ask for Alex next time.