Anthony was excellent with communicating and went above and beyond with my overall experience at norm reeves Honda! He is great at his job!!! He deserves raise!
3/16/2025
Branden B. VERIFIED CUSTOMER
I made an appointment with the person that handles the pick up drop off service and there was no record. Went to pick up my car after 3 hrs and the brakes weren’t checked. Last time they were checked was at 20,000 miles and there was 50% ware. Why, at 60,000 miles, would you not check the brakes? Now I have to get it checked elsewhere.
3/16/2025
Ha T. VERIFIED CUSTOMER
Michael is so helpful and treats customer professionally.
I’m very happy ????
3/16/2025
Robert C. VERIFIED CUSTOMER
Mr. Rivas was excellent!
3/16/2025
Sandra C. VERIFIED CUSTOMER
I’m very happy with service. Everything was explain of what services my car needed. Gerardo Molina explained everything very well. Happy customer!
3/16/2025
Shea H. VERIFIED CUSTOMER
Nate's friendly and explained everything well!
3/16/2025
Jose A. VERIFIED CUSTOMER
Service advisor was really communicative
3/16/2025
Adriana M. VERIFIED CUSTOMER
Savanna was great. She’s very personable easy to talk to and very knowledgeable about the vehicles.
3/16/2025
Diego M. VERIFIED CUSTOMER
The service was completed as requested. However, Michael Fernandez, the tech that "assisted" my fiancé dismissed her questions and did not call her as requested when the car was ready. Unsure if this was sexist behavior from the tech but it was very unprofessional to dismiss her so easily in this manner.
3/16/2025
Denise T. VERIFIED CUSTOMER
Great customer service!
3/16/2025
Lucia L. VERIFIED CUSTOMER
Excellent Service!
3/16/2025
Michael C. VERIFIED CUSTOMER
Kevin was great. He is very knowledgeable
3/16/2025
Marisol R. VERIFIED CUSTOMER
I was treated with professionalism, George explained the process it would take to fix my vehicle. It wa a pleasant experience. Thank you.
3/16/2025
William S. VERIFIED CUSTOMER
Very friendly and accommodating
3/16/2025
Jane C. VERIFIED CUSTOMER
arbanz is always great and delivers great service
3/16/2025
Alejandro E. VERIFIED CUSTOMER
Edward went above and beyond to help us out. The parts that we needed were not in stock for our car and we’re not going to arrive until the next day. As it was not safe for the car to be driven. He was able to arrange a rental car for us to have for the night as we lived 150 miles away from the dealership. He was able to answer all of my questions and concerns and was able to get everything fixed by the next business day. He’s extremely kind and definitely would drive 150 miles again just to work with him again. He’s that good you should give him a promotion :-)
3/16/2025
Michael D. VERIFIED CUSTOMER
Very professional and got me taken care of!
3/16/2025
Carmen G. VERIFIED CUSTOMER
Thanks for everything!
3/16/2025
Edna Reyes. VERIFIED CUSTOMER
Brought car in an hour before appt. Appt at 9:30am. Promised at 3pm. Did not finish until 3:45pm