I am extremely pleased with Mariela's customer service skills. She absolutely provided the great services that I was looking for. I would certainly use your service center again in the future!
From: Happy Customer Yvonne
4/10/2025
Paula M. VERIFIED CUSTOMER
I’m so happy with the service Ernesto provided. He was sooo nice and explained how the process of diagnosing my vehicle was like. He completely understood my financial situation and was very helpful. Will 100% recommend him and will 100% go back with him!
4/10/2025
Margarita R. VERIFIED CUSTOMER
Good service friendly and explain everything well thank you
4/10/2025
Michael C. VERIFIED CUSTOMER
He coo
4/10/2025
Katherine C. VERIFIED CUSTOMER
Great service and friendly employees!!
4/10/2025
Stefan H. VERIFIED CUSTOMER
All good, thanks.
4/10/2025
Diana M. VERIFIED CUSTOMER
Michael was so polite and attentive. I bragged to my family that it was the best service appt to date
4/10/2025
Benjamin L. VERIFIED CUSTOMER
Great people at Norm Reeves Rockwall
4/10/2025
Tram-Anh P. VERIFIED CUSTOMER
Excellent service with Jesus Herrera
4/10/2025
Jessica A. VERIFIED CUSTOMER
Mr. Sabatier was very professional and courteous. He was quick and very informative, he answered all my questions and got me checked and my service completed. He represents Norm Reeves Honda very well.
4/9/2025
Eleanor D. VERIFIED CUSTOMER
Professional, polite, helpful
4/9/2025
Adam R. VERIFIED CUSTOMER
I had a misfire on cylinder #4 and the auto body shop is quoting me below. Can you match the price please?
My technician is recommending to start with replacing #4 high pressure injector which can only be accessed by removing the intake manifold estimate to start is $811.32 + tax. Let me know if you have any questions.
Parts: $501.32 each + tax (estimate is only for 1 which is cylinder #4)
Labor $310
4/9/2025
Deborah K. VERIFIED CUSTOMER
Good service ! Very friendly
4/9/2025
Ian C. VERIFIED CUSTOMER
Recalls were done efficiently and they charged my wife’s ID.4 which was greatly appreciated.
4/9/2025
Grace S. VERIFIED CUSTOMER
Rigo was great! He was very accommodating and helpful. Very satisfied with the service at Norm Reeves VW Superstore.
4/9/2025
Teodora C. VERIFIED CUSTOMER
Thank you Aaron for your excellent service!
4/9/2025
Vincent K. VERIFIED CUSTOMER
It took 2 days for a oil change and rotation of tires
and your invoice was over $1,000.00.
4/9/2025
Tewfik H. VERIFIED CUSTOMER
Excellent treatment and services.
4/9/2025
Glenn D. VERIFIED CUSTOMER
John Beck is the best service representative that I have seen in many years. Very professional with a can-do attitude. He and your technicians quickly found a solution to my vehicle issue and I was back on the road in no time. Great job John B!!!
4/9/2025
Carol M. VERIFIED CUSTOMER
The AC is not longer frigid cold. Very noticeable from time of purchase. The response returned to me is: AC is fine compared to other vehicles. Very generic and meaningless. Comparison is not service. I only know about my brand new vehicle. TOTALLY UNACCEPTABLE SERVICE. FIX MY AC.