My total experience with Norm Reeves has been a very pleasant experience.
4/10/2025
Lisa H. VERIFIED CUSTOMER
Q always does the bestto make sure my needs are met. My family that also own toyotas usually use Q as well . He's very nice a personable
4/10/2025
John P. VERIFIED CUSTOMER
I had a recall on a fuel line. No one told me i needed less than a quarter tank of gas for them to be able to perform the service. So now i will have to take a 2nd day to do this. Frustrating to say the least
4/10/2025
Christine N. VERIFIED CUSTOMER
She listened when I complained re the scheduling and follow up re getting my car serviced for the recall. She was very on top of thing as far as updating and contacting me and in a very timely manner.
4/10/2025
Marianne L. VERIFIED CUSTOMER
Clayton is always great to work with
4/10/2025
Tera M. VERIFIED CUSTOMER
Everybody that I dealt with was fantastic. Dropping the car off on Tuesday was seamless. Communication on Wednesday when they were working on my car was fantastic. The only problem is when I picked up my car., it was dirtier than when I brought it. There’s something on my windshield that spotted all over the windshield, and when I put the wipers and wiper fluid on to clean it, the spots stay .I don’t know what it is or why somebody couldn’t take one minute just to rinse the car and wipe it down.
4/10/2025
Isaias M. VERIFIED CUSTOMER
She has great customer service, very kind and explains in detail. She knows her stuff.
4/10/2025
Susan/ Riley. VERIFIED CUSTOMER
Fabulous service, fabulous guy. I always leave here completely satisfied with the service I’m in for. Today was no different :). Quick, easy and painless. Thank you, thank you!
4/10/2025
Sharon N. VERIFIED CUSTOMER
Thank you!
4/10/2025
Georgette H. VERIFIED CUSTOMER
Jacob was monitoring the progress on the service on my car and kept me informed. He was very helpful.
4/10/2025
Shawn P. VERIFIED CUSTOMER
Joshua is a proficient, cordial worker. Toyota is lucky to have him!
4/10/2025
Francisco S. VERIFIED CUSTOMER
You guys are always amazing
4/10/2025
Gary K. VERIFIED CUSTOMER
Joe is a pro
4/10/2025
Daniel S. VERIFIED CUSTOMER
The entire operation was a class act. Couldn’t ask for better
4/10/2025
Patrina S. VERIFIED CUSTOMER
Ruben Marquez provided excellent service. He was professional, helpful, and made the whole process smooth and easy. I really appreciate the great customer experience! Thank you.
4/10/2025
Jimmy C. VERIFIED CUSTOMER
Nicole was great! Service was fast and efficient. I was in and out in less than an hour.
4/10/2025
Don L. VERIFIED CUSTOMER
Really like the mobile repair option very handy
4/10/2025
Lisa L. VERIFIED CUSTOMER
Easy to talk to and work with, transparent and direct
4/10/2025
Daphne Z. VERIFIED CUSTOMER
My car was done on time as promised. Karina was very informative about the inspections and when my next service was due.