Nicole was Amazing!!!! She helped me so much with all the issues that my car had. She is so awesome! You guys are Awesome!
Thank you!
4/11/2025
Beverly R. VERIFIED CUSTOMER
I was very happy with the service! They even found another software update so I did not have to make another appt in the future. Very satisfied with the service. As far as the updates, my car is still under warranty. Not happy if I had to pay if it was not. I bought a new car to not have problems this early. It is only 1 year old:(. I brag on Subaru but have to think twice about that in the future. Just being honest from a previous Toyota and Honda owner. I hope I can still brag about Subaru in the future.
4/11/2025
Katherine L. VERIFIED CUSTOMER
I appreciated the prompt service and professionalism of Francisco. I’ve been coming to your service department for a few years and this was the best experience I have had. They answered the phone right away and were very responsive. I am sold on Lincoln!
4/11/2025
Michelle N. VERIFIED CUSTOMER
Job well done by all. Loveing my 2024 golf R????????
4/10/2025
Jill H. VERIFIED CUSTOMER
I called several weeks ago regarding an email stating that my car was due for service. The representative said I didn’t have any due until August. Then I got another email saying maintenance was due and called again and got told the same thing that nothing was due until August. A week later the car’s notification system comes on that I need service. So I took the car in for the oil change and was told I needed an engine filter change and the transmission fluid flushed amounting to approximately $300. Which I didn’t have done at the time. Then on the safety inspection checklist both items showed the didn’t need work done yet.
4/10/2025
Michael T. VERIFIED CUSTOMER
It was a new car LoJack adjustment. Everyone is happy here!
4/10/2025
Omran A. VERIFIED CUSTOMER
It was very frustrating that you continued to reach out to me and my car was not in the shop even after I continued to advise that you have the wrong phone number associated to the service ticket. It clearly shows the service is for Omar and I am Paul. At one point I was able to see Omar information for phone number and email. As a previous customer it is very concerning of the personal information shared via voice mails received and various text messages left. Could be reasons to continue not to come back.
4/10/2025
Linda D. VERIFIED CUSTOMER
Thank you for the team's timely service. Will done. Very Happy...
4/10/2025
Philip T. VERIFIED CUSTOMER
Called back within a reasonable time.
4/10/2025
Nancy J. VERIFIED CUSTOMER
Enrique is so very sweet and helpful. Only one thing, when my car had its final drive by technician, they left their coffee in my car and a tissue on the seat.
4/10/2025
Tina C. VERIFIED CUSTOMER
Very good service!
4/10/2025
Diane J. VERIFIED CUSTOMER
Thank you
4/10/2025
Yanmari D. VERIFIED CUSTOMER
Candice continues to go above and beyond to take care of all my car needs and questions that I may have. I greatly appreciate her and your staff. Justin is an awesome supervisor and knows how to manage his crew. Thank you all!!
4/10/2025
Luis G. VERIFIED CUSTOMER
Excellent service
4/10/2025
Armando E. VERIFIED CUSTOMER
Great service thank you norm reeves of west covina
4/10/2025
Patricia G. VERIFIED CUSTOMER
Richard was very kind and efficient. I really appreciate it his advice!
4/10/2025
Kenneth B. VERIFIED CUSTOMER
Everything was very good and I was totally satisfied except I think you should have washed my car for me the car was not washed When the service thing was done.
4/10/2025
Bryan W. VERIFIED CUSTOMER
Joseph listened to my concern with our Pilot. He stayed in touch and the technician identified and resolved the issue. I am grateful
4/10/2025
Rick S. VERIFIED CUSTOMER
Manny treated me well. The only issue was that I had 4 new tires installed and one of the rims was scratched up and the tires were showing a whitish film. I took in my car clean and just ask that you give it back clean especially when the product being installed is new. Probably due to working fast which is appreciated but just take that extra Honda care to finish off the job. Thank you.