Professional. I wasn’t notified my car was ready. Sal said I must have opted out of text messages. Not sure when or how I did that. He was able to override the system so that I could receive text messages. Provided me information on my next tune up.
4/14/2025
Angel M. VERIFIED CUSTOMER
Ernesto Arellano Was really kinda and helpful!
4/14/2025
Joseph B. VERIFIED CUSTOMER
Outstanding service and support as usual !
4/14/2025
Mario A. VERIFIED CUSTOMER
I was very pleased with the service and the people who work there thank you
4/14/2025
Tiffany S. VERIFIED CUSTOMER
Awesome work service team, thank you!
4/14/2025
Mary S. VERIFIED CUSTOMER
She is delightful and has knowledge
4/14/2025
Albert A. VERIFIED CUSTOMER
It took 3 days to get my car repaired this time but Enrique was very helpful and professional as always
4/14/2025
Stephanie K. VERIFIED CUSTOMER
Brandon was great! I appreciate his great customer service
4/14/2025
Anita C. VERIFIED CUSTOMER
Great ssrvice
4/14/2025
Phillip B. VERIFIED CUSTOMER
Brought my car in for a recall. You guys couldn’t do it due to me having the wrong battery size and because there was a wire that has been worked on. The wire had to be worked on because the bracket that was suppose to be holding down the battery was not doing it’s job which caused the battery to move around too much while it is being driven which caused the wire to break that lead to the wire job. Having the wrong battery size I’ll take that upon myself for not getting the right one through Costco.
Is there anything you can do about this matter
4/14/2025
Victoria S. VERIFIED CUSTOMER
Clayton explained everything thoroughly. He also was very kind and not pushy when it came to recommendations for my car. He made the environment comfortable and has great customer service skills.
4/14/2025
Lori M. VERIFIED CUSTOMER
Friendly, informative, explained the process and then reviewed the results with me, not sure if that is typical, but never had that happen at the other dealership I used to go to.
4/14/2025
Ahmad-Maher M. VERIFIED CUSTOMER
All went well nicely and professionally.
4/14/2025
Diana G. VERIFIED CUSTOMER
Enjoyed working with Miguel very nice person
4/14/2025
Bob B. VERIFIED CUSTOMER
Clayton is an excellent communicator, knowledgeable, listened to my concerns, and is respectful. He went out of his way to provide great customer service.
4/13/2025
Kerry M. VERIFIED CUSTOMER
Mariela is a wonderful service advisor. Very professional and great communication. She makes getting my car serviced easy and hassle free. Highly recommend her and your facility.
4/13/2025
Carolyn K. VERIFIED CUSTOMER
Michael was great but your prices are too high!
I was charged over $200 for a battery. & I paid only
$70 by AAA a few years ago. I ‘ll never be back for
Servicing.
4/13/2025
Marlen R. VERIFIED CUSTOMER
Being honest both of the service I have taken the car I am not happy with no communication on your part. (Lead time on when the car will be ready nor getting all details of services) This last time I had to be calling to check what time the car would be ready nor one ever answered my call nor returned my call. It was an hour that I tried calling to get status and at the end I didn’t even get the same person to talk to me about the services done to the car. I don’t think I want to keep taking my car to be serviced here.
4/13/2025
Fatima M. VERIFIED CUSTOMER
Gary answered my questions about the service scheduled for my vehicle. He was respectful and very professional.
4/13/2025
Andrew L. VERIFIED CUSTOMER
I filled up my tank but it still shows not being completely full. I paid 100 dollars to check if everything was working and the problem was never fixed