Brought my car in for 30k service and two days later fuel injectors go out and you’ve had my car for a month. Picked it up today and drove two blocks when engine light goes on. Brought it back and catalytic converter is out and need to special order the part! Luckily it is all under warranty and I was given a rental but it is beyond frustrating! The car is 3 yrs old!! Not feeling very confident about the car right now.
On the upside, Louie has been nice and as helpful as he can be.
4/13/2025
Peter R. VERIFIED CUSTOMER
Denise Lopez did a great job, great attitude, and professional. The kind of employee you want.
4/13/2025
Michelle M. VERIFIED CUSTOMER
John Lee is one of the best service advisors I've ever dealt with kind courteous and helpful. Thank you so much for having him as an employee.
4/13/2025
Jerrie C. VERIFIED CUSTOMER
Very good experience, this will be my Honda home
4/13/2025
Alberto N. VERIFIED CUSTOMER
Great customer service.
Thank you
4/13/2025
Francisco H. VERIFIED CUSTOMER
Take care of his customers. Excellent service advisor.
4/13/2025
Gabe B. VERIFIED CUSTOMER
John Le has excellent customer service skills and provided me with all great service.
4/13/2025
Levin G. VERIFIED CUSTOMER
After picking up my car (when I was advised that everything was completely done) everything went just fine for half hour until we stopped to put gas to my honda but after that an error message appeared on the dashboard saying that “fuel gauge system problem” that I didn’t have before. This is the second time that I had to bring my car twice to get it fixed. Now I scheduled an appointment for Monday April 14 and I had to ask permission at work for this. I would love to take my car and get it fixed in one visit only.
4/13/2025
Frank L. VERIFIED CUSTOMER
I was surprised by the degree of customer support. Thanks.
4/13/2025
Thomas Joseph. VERIFIED CUSTOMER
Fast check in and out
4/13/2025
**** B. VERIFIED CUSTOMER
Love that yall will send Lyft for us, makes it much easier to schedule service.
4/13/2025
Leanna C. VERIFIED CUSTOMER
I was in a spot and needed help quickly. My car needed attention (nail in tire) 3 hours before my appointment.I thought I would have to wait, but they took my car right away.
4/13/2025
George S. VERIFIED CUSTOMER
John Le provided excellent service and made me feel welcome and appreciated. He took great care of my Type R
4/13/2025
Rommel V. VERIFIED CUSTOMER
Satisfied with the service
4/13/2025
Christine S. VERIFIED CUSTOMER
Trevor was honest and took the time to see what maintenance I had previous.
4/13/2025
James B. VERIFIED CUSTOMER
The staff was very professional, courteous and empathetic . He looked for warranties and deals that I never thought about. He went above and beyond. Great service !
4/13/2025
Danielle R. VERIFIED CUSTOMER
I asked repeatedly to be updated via phone call regarding my vehicle but only received a text.
4/13/2025
Juan S. VERIFIED CUSTOMER
Nicole Cabrera was very helpful!!
4/13/2025
Donald P. VERIFIED CUSTOMER
John was great and kept me informed as work was going.
4/13/2025
Sonia S. VERIFIED CUSTOMER
Thank you, great service.Today felt safe and valued