I was not happy that I had to return the next day because there was an issue with the trunk mat that I came to have installed. The only reason I put satisfied was because Amery was a gem and a real kind human. If not for him, I probably would have been pretty upset to have to drive down to Norm Reeves Honda two days in a row.
5/10/2025
Dodge C. VERIFIED CUSTOMER
Great service
5/10/2025
Kelly H. VERIFIED CUSTOMER
Great customer service from Jesse, as usual.
5/10/2025
Brian W. VERIFIED CUSTOMER
Johnathan provides exceptional service. He is very polite and knowledgeable. He is one of the reasons why, I continue to bring my vehicle in to the Honda service center.
5/10/2025
Ernie F. VERIFIED CUSTOMER
Q Holt is a great service advisor
He’s very knowledgeable and friendly
5/10/2025
Ruben C. VERIFIED CUSTOMER
Thank you
5/10/2025
Socorro H. VERIFIED CUSTOMER
I greatly appreciated the help I received from George Raygoza . He was professional, courteous and helpful in the service of our car. Thank you George!!!
5/10/2025
Mark G. VERIFIED CUSTOMER
Very good service
5/10/2025
Rosio C. VERIFIED CUSTOMER
No need to contact me.
5/10/2025
Ron V. VERIFIED CUSTOMER
Good job
5/10/2025
Michael H. VERIFIED CUSTOMER
A timely job well done
5/10/2025
Sandra H. VERIFIED CUSTOMER
Great service … love Enrique … I always feel like my car is in great hands A+++++
5/10/2025
Monica J. VERIFIED CUSTOMER
Thank you for being helpful and so kind!
5/10/2025
Emily G. VERIFIED CUSTOMER
I replied to the text sent to me from the dealer at 11:00 asking if I had any questions…I replied 3 times for updates and never heard back. My car was there from 9-2 when I finally called and the first person could not help me and said Nicole was at lunch. I pushed to get someone to help me as I needed an update. They finally found Nicole and she said my car was ready. I approved An air filter change at noon and it said everything else on my car was complete. I needed my car before I picked my kids up from school and I should have been called earlier. There was no sense of urgency whatsoever. No one should have their car that long for two simple recalls and an oil change….especially with an appt. It’s crazy to think people don’t need their cars back. The response I got was “don’t worry, we close at 6”. That is not a good answer. I have Three kids to pick up from school, all their after school sports and games and I’m already driving 30 min each way with no traffic. At 6:00, it would take me an hour to get home. A little courtesy goes a long way.
5/10/2025
Nassrin Y. VERIFIED CUSTOMER
The workers are not experts at all, my problem was not fixed and the car oil and filter were not changed.
5/10/2025
Audrey C. VERIFIED CUSTOMER
Yes, like always Mike was very helpful. Do appreciate his experience on what he does thank you.????