Kevin was very efficient and knowledgeable about the service suggested for my car. He did not suggest extra services, but rather confirmed that everything is up to date. I thank him for his kind approach and knowledge of the expected wait time, which was very accurate.
5/21/2025
Ruben L. VERIFIED CUSTOMER
Luis knows my car needs and looks over my wallet without being productive in service
5/21/2025
Kiara E. VERIFIED CUSTOMER
This is the Best Norm Reeves Honda SUPER STORE! Feels like walking into your favorite cousins house! Never felt so welcomed and stress free while having my car fixed at an incredibly impressive pace! Can’t wait for my next car service at the West Covina Location!
5/21/2025
Michael W. VERIFIED CUSTOMER
Best service people around; both Viviana and Tony had my back.
5/21/2025
Lynn T. VERIFIED CUSTOMER
Benito gave me a five star service. I’m very pleased with the politeness and complete information he gave me. If I would hire someone from my company, I definitely will hire him. He deserves to be named the employee of the month.
I live far away from your store, but I keep coming back to your service because you are the best!
Car serviced on May 20
Lynn T
5/21/2025
Tiffany D. VERIFIED CUSTOMER
Leo was wonderful! He truly lives up to the helpful Honda saying. Because of him I will bring my car back next time service is needed. Give that guy a raise ????
5/21/2025
Robert A. VERIFIED CUSTOMER
Jimmy was very professional and explained all necessary services required at this time for my car.
Sue Rubio Allen
5/21/2025
Moises L. VERIFIED CUSTOMER
Great personality, professional, and helpful.
5/21/2025
Marylou J. VERIFIED CUSTOMER
I really appreciated her honesty and willingness to work w/us. She made it an enjoyable experience for us.
5/21/2025
Rudy R. VERIFIED CUSTOMER
The car was returned with grease/oil marks on the hood and door handle.
5/21/2025
Cecilia P. VERIFIED CUSTOMER
Jacob should be in a Helpful Honda commercial! He wasn’t just helpful, but friendly and communicative with updates on my car. Truly a gem of a service advisor!
5/21/2025
Don D. VERIFIED CUSTOMER
Andrew went over everything about the service on my vehicle and when done he went over the paperwork explaining the findings
5/21/2025
Michelea E. VERIFIED CUSTOMER
I was satisfied with the service of my car but not with Julie. There was no rapport or communication I ended up getting helped by Miguel who was much more attentive and communicated with me the status of my vehicle.
5/21/2025
Carlos S. VERIFIED CUSTOMER
Norm Reeves has always giving great service. George gave me a call when my car was ready. Keep up the good work Norm Reeves
Thank you
5/21/2025
Fernando A. VERIFIED CUSTOMER
Ruben took care of my car no questions asked
5/21/2025
Suzanna M. VERIFIED CUSTOMER
My seat was moved. I would have appreciated an effort to try to move it back to where it was originally.
5/21/2025
Renato D. VERIFIED CUSTOMER
Good job
5/21/2025
Juanita F. VERIFIED CUSTOMER
I am writing to express my sincere appreciation for the excellent service I recently received. I had a great experience, and Anthony Sanchez consistently provides exceptional service, always going beyond my expectations.
He ensured that everything was covered when dealing with my car. Thank you.
5/21/2025
Carlos C. VERIFIED CUSTOMER
I have factory warranty. Honda did not come through.
I went through a construction zone transmission oil pan leaked all we did was replaced the oil pan and oil and transmission started to slip
Also radio, freezes up on me to the point where I can’t use the damn radio, all I get was vehicle was heavily modified. I only have wheels and air ride system apparently Honda, cannot fix my car so everything is coming out of pocket now and I can’t get a new radio
It’s OK I’ll take my loss but will definitely never ever ever ever refer any family member or my daughters to purchase a vehicle from Honda
5/21/2025
David B. VERIFIED CUSTOMER
Keeping the 2001 CR-V on the road means a lot to me. Bought it for my wife who loved it. She passed away in 2019, thought I was going to get rid of it but it turned into an excellent ski car; it gets the job done in bad weather and bad road conditions. I can get there when a lot of people can’t! 24 years and still going strong, great car!