First of all the free car pick up and delivery service is fantastic. It made is so much more convenient for me. Secondly I was kept apprised all along of the progress. Everyone was so kind. I'll definitely continue use this business.
5/31/2025
Maura C. VERIFIED CUSTOMER
I have the best service with Andrew was super patient telling me what my car needs to be done answer her he’s there for sure I will ask for it he’s .#Wonderful, super friendly. I love it.!!!!
5/31/2025
Isamel Z. VERIFIED CUSTOMER
Richard responded to my request for updates in a timely manner.
5/31/2025
Katryna G. VERIFIED CUSTOMER
Service is always excellent. Friendly staff, they are transparent and clear with info. Love taking my car here.
5/31/2025
Andre A. VERIFIED CUSTOMER
The service advisor was great. The customer lounge had a lot of seating but the tv was on but no channels were working on it and the WiFi also wasn’t working.
5/31/2025
Paul G. VERIFIED CUSTOMER
great service
5/31/2025
Oseguera I. VERIFIED CUSTOMER
Leo was awesome and a great ambassador for the company
5/31/2025
Cecilia V. VERIFIED CUSTOMER
Adrian was great. He answered all my questions and was friendly while helping me. The service took less time than I expected. The only thing I noticed was my car wasn’t washed after the service. I haven’t been to your dealership before so not sure if the courtesy car wash is not part of your after service policy.
5/31/2025
Paul S. VERIFIED CUSTOMER
We received a very awesome experience today with Nicole Cabrera. She is very jolly, kind, and accommodating. Service is good and fast. Keep up the good work. Kudos!
5/31/2025
Bret L. VERIFIED CUSTOMER
Just follow up, we bought this 2016 Certified Pre-Owned Civic from Norm Reeves in 2020. We have had issues with the A/C system ever since. We have spent quite a bit on refrigerant and inspections. My issue is when we bought the car, the A/C system was a known issue for Honda and we were never advised.
I have bought two cars from your dealership and feel that more could have been done to fix the issue like split the cost of the repairs. That’s the way to keep satisfied customers coming back for their next vehicle.
When we sell the car, we will have to be honest and advise the potential buyer about the issue. We will take a hit on the selling price for sure.
Michael Fernandez was great and this in know way is about his service and responsibility in the service department.
Hope to be a repeat customer.
Craig Landen
5/31/2025
Ashley C. VERIFIED CUSTOMER
Genaro was very kind and informative about the service I needed for my car. It was very appreciated! 10 out of 10!!!!!
5/31/2025
Clyde C. VERIFIED CUSTOMER
Anthony Sanchez is the best service technician I have ever worked with. He stayed on top of everything and kept me informed every step of the way. He was the exact same way the last time my car was in for servicing and A/C issues. I will always request my appointments to be with Anthony.
5/31/2025
Martha M. VERIFIED CUSTOMER
Joseph, was very kind answering all my questions .
5/31/2025
Anissa G. VERIFIED CUSTOMER
Anthony and Valerie were great.
5/31/2025
Catalina V. VERIFIED CUSTOMER
Excellent service by Mr Q holt.
5/31/2025
Sherry P. VERIFIED CUSTOMER
I have been coming here for over 25 years. Benito is the best!
Always so informative and kind.
5/31/2025
Laura P. VERIFIED CUSTOMER
Over all my help with gentleman that took care of car but his manger did not understand my issue instead blame me the issue which is not right he needs to investigate first before blaming someone I never damaged my car I explain the issue to him
5/31/2025
Elise L. VERIFIED CUSTOMER
Edward was great. He was polite, helpful, and very efficient.
5/31/2025
William M. VERIFIED CUSTOMER
You guys did really good today and I am very satisfied. When the corporate review comes please be assured I will give maximum satisfied marks across the board
5/31/2025
Kathleen R. VERIFIED CUSTOMER
Thorough. Advise of upcoming items I will need to address.