Ernesto is always very nice and polite. He is also very accommodating. I like his style. Very helpful.
5/31/2025
Beverly S. VERIFIED CUSTOMER
Great service
5/31/2025
Duane P. VERIFIED CUSTOMER
Service was handled quickly with no hassles. I was kept informed throughout the process.
5/31/2025
Ken H. VERIFIED CUSTOMER
In accurate diagnosis of the car, you know going to a different haunted dealer those honest
5/31/2025
Ruth L. VERIFIED CUSTOMER
This visit was a lengthy process, but at the end of the day, and after every obstacle Eduardo and his team came together and did what they had to do to not only fix my vehicle, but make special arrangements for me while I was out of town, which speaks to the integrity of this dealership and their team to get the job done and to keep a long-standing customer. Thank you
5/31/2025
Luerendia S. VERIFIED CUSTOMER
Fra2ncisco is great
5/31/2025
Charels E. VERIFIED CUSTOMER
Aaron was very professional and helpful
5/31/2025
Eulogio P. VERIFIED CUSTOMER
Good service and excellent customer service
5/31/2025
Peter K. VERIFIED CUSTOMER
Michael provided me with the best service! I would highly recommend him to all my friends.
5/31/2025
Crystal R. VERIFIED CUSTOMER
George provided great customer service! He was very thorough when explaining the repairs on my vehicle which was greatly appreciated.
5/31/2025
Raul Z. VERIFIED CUSTOMER
Great service!!! Great communication
Thank you
5/31/2025
Sandra M. VERIFIED CUSTOMER
Everything went smoothly and efficient. I liked that very much.
5/31/2025
Mohamad A. VERIFIED CUSTOMER
Great service, and great communication on my service. The service adviser was very friendly and professional.
5/31/2025
Bill V. VERIFIED CUSTOMER
Brandon Son was courteous, friendly and helpful. He was thorough and explained all completely.
5/31/2025
Jun S. VERIFIED CUSTOMER
Give my man Fernando A BIG RAISE!!
5/31/2025
Amos K. VERIFIED CUSTOMER
Mike handled a stressful situation as best as he could. Yet the satisfaction I felt ended there. Mike assured me that my car was being washed after it was serviced, yet my car was not washed upon arrival. The tech who pulled my car up, seemed to have no idea what was going on which was really surprising. He then had the audacity to tell me that if I wanted my car washed that I would have to wait for another car to get their car washed first.
5/31/2025
James C. VERIFIED CUSTOMER
Alias was great, she is a true asset to Norm Reeves Honda
Super Store. She is Smart, informative, she is fantastic at multi-tasking, Alias has a beautiful smile and very polite and respectful. She is a true diamond, not in the rough. The best service from the phone to in person made me feel like I was in good hands. This woman will be going places fast. (She is a Keeper) Move her up Please and let her train others what customer service is supposed to be. She is the best C.S. person you have
James C
5/31/2025
Rhey V. VERIFIED CUSTOMER
The receptionist was very courteous as well as Nicole Cabrera who went over the job to be done and the items covered by my warranty. Also advised me that my tires will need rotation soon. Also explained how the service department checked the recall and deemed taken care of.
5/31/2025
Yothin C. VERIFIED CUSTOMER
Great job! Fast service.
5/31/2025
Cynthia H. VERIFIED CUSTOMER
I always receive excellent service at Norm Reeves Honda. They are the only ones who service my vehicle.