The technician diagnosed the wrong vehicle with mine, however both the technician and Miguel corrected the error and were able to service my car correctly. Job well done on both ends!
6/1/2025
Teri S. VERIFIED CUSTOMER
Edwin was great. Very professional and personable.
6/1/2025
William M. VERIFIED CUSTOMER
You guys went above and beyond for this warranty repair. Please be assured when I get the survey I will give full good marks
6/1/2025
Leilani C. VERIFIED CUSTOMER
Vivian was fantastic. Very communicative throughout the whole process.
6/1/2025
Kwang Chol. VERIFIED CUSTOMER
Great service from Oscar!!!
5/31/2025
Erzebeth C. VERIFIED CUSTOMER
Q Holt, greeted me, quickly checked me in and gave me an estimate on a repair for a broken visor. Helpful, approachable and easy to speak with.
5/31/2025
Antonio M. VERIFIED CUSTOMER
Your team is really helpful and it make the service faster the we expect and that's really great I'm grateful for having a good service.
5/31/2025
Richard M. VERIFIED CUSTOMER
Like ???? always excellent service from Trevor helping me with up grading my Honda fit with future replacements that will prevent from major problems and high expenses I know other dealers don't do like Honda always looking out for the customer thank
5/31/2025
Maria S. VERIFIED CUSTOMER
Exceptional customer service
5/31/2025
Kim T. VERIFIED CUSTOMER
Very nice, my car vehicle was done sooner then I expected which was great since I planned on waiting for it.
5/31/2025
Jorge M. VERIFIED CUSTOMER
Great.services and excelente team.
5/31/2025
Ralph H. VERIFIED CUSTOMER
It was Ivette that confirmed that I could have the work done at Norm Reeves and paid for by my extended warranty
5/31/2025
Frank S. VERIFIED CUSTOMER
Good service- on time.
5/31/2025
Catherine S. VERIFIED CUSTOMER
Jessica was wonderful answering questions and generally keeping me up to date on the service, pricing, and timelines. I really appreciated her patience with all my questions. Thank you Jessica and service team!
5/31/2025
Lisa M. VERIFIED CUSTOMER
John was great friendly, courteous and knowledgeable. He was a pleasure to work with. ????
5/31/2025
Alejandro D. VERIFIED CUSTOMER
Excelente servicio, siempre estuve informado del mantenimiento y las recomendaciones.
5/31/2025
Adam F. VERIFIED CUSTOMER
The bill was difficult to understand and when I did the math, it appears I was charged $50 too much which not happy about.
5/31/2025
Sofia G. VERIFIED CUSTOMER
Everything was fast and the staff was professional
5/31/2025
Martin S. VERIFIED CUSTOMER
John Le was professional and courteous.He explained the key points of the work done to my vehicle, and answered all my questions. The service was performed in an expedited manner. I have been coming to Norm Reeves for my service needs some six plus years, and all the service associates that have been assigned to my vehicle have exhibited the same professional and courteous attention to the service of my vehicle.