Robert is my go-to mechanic for everything from oil changes to more complex repairs like fixing my AC. It's great to have a mechanic you can rely on. Robert is knowledgeable, skilled, and genuinely cares about providing the best service!
6/25/2025
Michelle H. VERIFIED CUSTOMER
Julie kept me informed on vehicle status, which I appreciated.
6/25/2025
Karen M. VERIFIED CUSTOMER
I have been a customer with Norm Reeves Superstore for a while and I am pleased with the service I received each time. Gary has been an outstanding service manager and I wouldn't hhave anyone else.
6/25/2025
Billy Joe. VERIFIED CUSTOMER
Good experience ????????
6/25/2025
Carlos R. VERIFIED CUSTOMER
Exccent service
6/25/2025
Nicole L. VERIFIED CUSTOMER
Kevin was very helpful and made this process easy for me. He answered all my questions and I will definitely be returning for my next service.
6/25/2025
Jeffrey/ Lynda. VERIFIED CUSTOMER
Benito kind, friendly and professional. He is our go-to guy whenever we have brought in all of our Hondas we have own over the past 28 years. We give him a five ⭐️ plus rating!
6/25/2025
Laura B. VERIFIED CUSTOMER
He was very efficient and friendly
6/25/2025
Debbie A. VERIFIED CUSTOMER
Julie was so nice and welcoming. Couldn’t ask for better service. I will make the trip from Rancho Cucamonga to Cerritos for service again. Thank you Julie for your exceptional service and for making my experience with Honda of Cerritos a great one and one worth coming back too.
6/25/2025
Miao L. VERIFIED CUSTOMER
Good service.
6/25/2025
Cesar G. VERIFIED CUSTOMER
Amazing and super helpful! I will definitely be coming back, loved the service!!
6/25/2025
George C. VERIFIED CUSTOMER
Mr. Lam provided excellent advice
6/25/2025
Kenneth K. VERIFIED CUSTOMER
I was very pleased with the customer service from Clayton.
6/25/2025
Romualdo M. VERIFIED CUSTOMER
Hannah Martinez is great and provided us with great customer service experience in the maintenance of our 2014 Honda CRV. She is very thorough and responsive that we hope to have her again as our service advisor on our next visit to Norm Reeves Honda in Vista.
6/25/2025
Pamela G. VERIFIED CUSTOMER
I brought my car in about five months ago regarding the inability to open up gas cover, and it was supposedly repaired. I paid for this repair. This is not my main car to drive so it was not frequently driven, and I noticed that the gas cover was no longer able to be opened again just before my trip out of the country for a month. The issue I’ve experienced from the beginning was episodic and unpredictable. It didn’t occur all the time before I brought it in the first time. So I was unaware it was not repaired correctly. l was out of the country for a month and I brought it to the attention immediately upon my return. I was told it was gonna cost me money again to repair because it was actually a different issue that was causing the door not to open but I disagree it was the same issue, it was the exact same experiences. I was told I took too long to advise of the issue thus u would have to pay since it was a 5 month delay. I feel totally taken advantage of. You do not value me as a customer. And I bought this car from your dealership as well. I will never return based on this lack of true customer service and apparent money grab.
6/25/2025
Daniel S. VERIFIED CUSTOMER
I’m very happy with the service I got
6/25/2025
Frederick C. VERIFIED CUSTOMER
Always happy with the level of customer service.
6/25/2025
Mia H. VERIFIED CUSTOMER
Always great service with Jonathan and always super helpful
6/25/2025
Christine S. VERIFIED CUSTOMER
Thanh was very, very good. He’s always very patient very informative and is always willing to answer any questions. I have I even at the very end which I should’ve said something before I had him look at my what do you call it Bluetooth and coordinate my phone calls in my car and was very patient and fixing that up and showing me you know what to do And my gosh, I was in and out so quickly
6/25/2025
Katina P. VERIFIED CUSTOMER
The service done on the car was great and I am satisfied. However, the customer service was not thorough nor kept me informed of my vehicle that was in service. And I didn't receive a car wash when receiving my car back.