Eric Murguia is amazing. Always goes above and beyond to make sure I'm completely satisfied. The whole team is great.
1/16/2021
David R. VERIFIED CUSTOMER
I appreciated the on going text contact on the status of my car as it was in for service.
1/15/2021
Tom/Alison Cooper. VERIFIED CUSTOMER
The car was delivered on Tuesday AM for its annual service. The car was picked up on Thursday afternoon. Yes, there was a "check engine" light to be explored, which supposedly slowed things a bit. Beyond the inconvenience, I'm satisfied.
1/15/2021
Austin T. VERIFIED CUSTOMER
Jimmy helped have our Discovery ready as promised. Very satisfied!
1/14/2021
Andreas P. VERIFIED CUSTOMER
Sam was great
1/13/2021
Adrian N. VERIFIED CUSTOMER
Great customer service and friendly attitude
1/13/2021
Sean P. VERIFIED CUSTOMER
Took a month of repeated inquiries to get a simple status update. Not the level of service I would expect from LR.
1/12/2021
Monica A. VERIFIED CUSTOMER
I wasn’t informed when I made my appointment that I had a recall.
Upon arrival Sam informed me my vehicle wouldn’t be ready until tomorrow.
I live in Hollister so I wasn’t prepared for this.
Sam went above and beyond to make sure my F pace was ready today.
He was very empathetic, courteous and professional!!
Happy customer!!! ????
1/12/2021
William J. VERIFIED CUSTOMER
Sam took an interest in my vehicle and was diligent in assuring I had transportation, upon drop-off and pickup.
1/10/2021
Sylvia K. VERIFIED CUSTOMER
N/A
1/9/2021
Dalton M. VERIFIED CUSTOMER
Helpful and friendly — thanks Sam!
1/8/2021
Anita S. VERIFIED CUSTOMER
Thank you!
1/8/2021
PATRICK M. VERIFIED CUSTOMER
Eric rules, possibly the best there is in the service game all told. 10/10 would go again
1/8/2021
Anita S. VERIFIED CUSTOMER
Really like Adrian , he helped me with everything.
1/8/2021
Scott M. VERIFIED CUSTOMER
First time I have used your dealership, excellent service, thank you.
1/8/2021
Alicia N. VERIFIED CUSTOMER
I asked what was wrong with my car and never heard back, only that my car was ready for pickup. I now have it back and I’m getting a warning light that my battery is low. My car was supposed to have all systems assessed. No offer was given to me to have an Uber pick me up to retrieve my car.
1/8/2021
CATHERINE B. VERIFIED CUSTOMER
Sam is wonderful
1/8/2021
Lesia H. VERIFIED CUSTOMER
Adrian is the best sometimes it difficult reaching him but when I do he does his job!!
1/7/2021
Vijay B. VERIFIED CUSTOMER
I am very disappointed that no loaners /rentals are available even when boot my appointment 2-3 weeks I. Advance. Overall Jauaguar "elite care" is not quite Elite.