1) I tried contacting your service department the day before the service and after 5 attempts on the phone and over email, gave up.
2) After collecting the paperwork, I waited 15 minutes for my car to be pulled around at 5:30pm.
3) Although Jim claimed the car had been test driven, I doubt it. The auto-shutoff engine feature has not been working for months and that was not detected on the "test drive"
4) I'm guessing no one reads these notes. Prove me wrong - call me at ****-****-xxxx.
Paul H
2/18/2021
David P. VERIFIED CUSTOMER
I hope the survey rating goes to 11 because Sam is off the scale awesome
2/18/2021
Perry T. VERIFIED CUSTOMER
Problem still not fixed.
2/18/2021
Cheryl W. VERIFIED CUSTOMER
Jimmy took fabulous care of me. I'm so pleased. I would definitely be comfortable with him take care of me in the future.
2/17/2021
Rosemary H. VERIFIED CUSTOMER
Everyone in service was super friendly and attentive. My car was taken care of right away and I was Updated on everything that was getting done. Great experience with this department.
2/16/2021
Yash P. VERIFIED CUSTOMER
Sam was really helpful with getting the car back in great shape! There were a host of issues with the ICTP and he got everything fixed and in better shape than before. Thanks so much!
2/14/2021
Gregg M. VERIFIED CUSTOMER
Sam always treats me right and makes service a smooth experience!
2/14/2021
Brenda R. VERIFIED CUSTOMER
Eric provided exceptional service. He was friendly, accommodating and took excellent care of my car. I would highly recommend Eric and look forward to scheduling future services with him.
2/13/2021
Andrea B. VERIFIED CUSTOMER
Thank you Eric you were very informative and your service was very quick I really appreciate it I will see you in December
2/13/2021
Mission Farm. VERIFIED CUSTOMER
Thanks for everything!
2/13/2021
Choi Tim. VERIFIED CUSTOMER
Jimmy is very helpful!! Thank you!
2/13/2021
Lynn O. VERIFIED CUSTOMER
Outstanding!
2/12/2021
Russ S. VERIFIED CUSTOMER
Eric was very accommodating when I brought in my car for service regarding the low battery light that was coming on.
He updated me daily regarding the progress that was being made on my car.
He set a timeline of when I could expect my car would be fixed, and beat it by one day. Eric also thoroughly explained when I picked up my car what work had been done.
I appreciate the time and effort that Eric and his team put in to fix my car in a timely manner.
2/12/2021
Lori F. VERIFIED CUSTOMER
Sam is the ultimate professional. Always friendly and takes care of anything I need. I appreciate his professional and knowledge.
2/12/2021
Steven S. VERIFIED CUSTOMER
Eric is outstanding, always!
2/11/2021
Eugene P. VERIFIED CUSTOMER
Happy to do so. Very happy with the service.
2/11/2021
Toby M. VERIFIED CUSTOMER
Sam and crew are awesome! They are an integral part of the entire experience of what makes driving a Land Rover great!
2/11/2021
Dave W. VERIFIED CUSTOMER
Jimmy was great and a pleasure to work with!
2/10/2021
Bruce P. VERIFIED CUSTOMER
Thanks to Eric. The dent and paint repair looks like the rest of the car which is a very good thing.