Sam always goes above and beyond in his professional service. He kept me updated throughout my service time. He is prompt to respond. Excellent!
12/23/2020
Mahyar I. VERIFIED CUSTOMER
Efficient and friendly service. Sam kept me updated regarding the status of the service.
12/23/2020
Kamyar Kam. VERIFIED CUSTOMER
Eric was great, but had to return my car twice after I picked it up to address problems caused by the mechanics
12/22/2020
Elaine E. VERIFIED CUSTOMER
My service advisor was very helpful and was able to resolve an issue right away. Had my car back to me same day. Great experience.
12/22/2020
JIAXING T. VERIFIED CUSTOMER
My vehicle was in repair for nearly two month it is still not done, there is no update during the service period. I try to called several times, the service department said I will get an update callback. But there is nothing afterwards. I never get an update. I have no information after 2 month my vehicle is in service...
12/22/2020
Robert W. VERIFIED CUSTOMER
Good service
12/19/2020
Franciso T. VERIFIED CUSTOMER
Best service all the time by Eric! Thanks
12/19/2020
JOSE B. VERIFIED CUSTOMER
Want to thank you guys for prompt turn around sales reps could be a little more informative as well as helpful on user information on vehicles upon sale but thanks to Gab he turned our okay experience to an excellent customer service
Thanks Gab
12/18/2020
NABEEL Z. VERIFIED CUSTOMER
Sam was very receptive and helpful. Pleasure to work with him.
12/18/2020
Ronald W. VERIFIED CUSTOMER
Better communication re status of vehicle service and estimate time for completion
12/18/2020
William F. VERIFIED CUSTOMER
I appreciated that in addition to the normal maintenance items, the other three issues I identified were resolved.
Thank you.
12/17/2020
Brent L. VERIFIED CUSTOMER
I turned my car in on Thursday morning with an appointment but no one was able to look at it until the following Tuesday. Everyone was very polite but to be satisfied I would expect quicker service.
12/17/2020
Bradley L. VERIFIED CUSTOMER
Thank you Adrian. Happy Holidays!
12/17/2020
Jt M. VERIFIED CUSTOMER
Excellent Service! I’m very pleased!
12/17/2020
Tschudy S. VERIFIED CUSTOMER
Happy to talk to someone about my service experience
12/17/2020
David C. VERIFIED CUSTOMER
I was glad that my car was washed but for some reason there is water now sloshing around in the rear of the car. Maybe the rear passenger door. Can you call me about this
12/16/2020
Lina H. VERIFIED CUSTOMER
They both are great! I’m happy with them.
12/16/2020
Shreenidhi T. VERIFIED CUSTOMER
Too much wait time even after appointment. Vehicle was not cleaned properly after service
12/15/2020
Soosan R. VERIFIED CUSTOMER
Adrian Sadler provided excellent service.
12/15/2020
Rowena B. VERIFIED CUSTOMER
Eric has always been excellent in assisting me with my Evoque’s needs, the reason why I always request for him. He’s always very professional, accommodating, knowledgeable, go above and beyond. He’s a great asset for your organization.