David is always great and the overall service is top notch.
9/13/2019
Larry R. VERIFIED CUSTOMER
Great person to work with
9/13/2019
Richard B. VERIFIED CUSTOMER
I had no questions as Jessica was very thorough in explaining all recommendations
9/13/2019
Tloria P. VERIFIED CUSTOMER
Daniel did an awesome job getting me in today and provided exceptional service
9/13/2019
Rebecca G. VERIFIED CUSTOMER
Do a good job!!
9/13/2019
William M. VERIFIED CUSTOMER
I appreciate the efforts Honda of Concord made to address my airbag issue. Although the warranty did not apparently cover the malfunction, the local staff made an extended effort and waived all inspection charges.
9/13/2019
Cathy A. VERIFIED CUSTOMER
My consultant was great, very nice and timely. However I was disappointed in the price and the process. I previously owned a Kia Sorrento their customer service reps would walk personally to my car to help me, walk me inside to go over the service my car needed. They made sure our car was washed, floor mats were vacuumed and driven back to where we we dropped it off. I paid much less and received a better service. I have to say I was surprised by this since I thought all Hendrick dealerships had the same processes in place. I was also confused when I was asked if I had prepaid for my oil change. He further explained I could have purchased oil changes in advance to save money. This was never offered to me when I purchased my vehicle nor was it explained to me how I could still purchase them in the future. Again very disappointing.
9/13/2019
Kimberly B. VERIFIED CUSTOMER
Service is always exceptional. I really appreciate the dedication and assistance from Jessica Poteet!
9/13/2019
Ricky R. VERIFIED CUSTOMER
Jeremy was great to work with. Always keeping me informed. I am very busy, Thanks to the $20.00 rentals. I will do this every time. Next idea is to have car picked up, serviced and returned. Thanks
9/13/2019
Crystal B. VERIFIED CUSTOMER
Jazmin was very cordial and professional!
9/13/2019
Kenny H. VERIFIED CUSTOMER
Excellent service
9/13/2019
Vikki N. VERIFIED CUSTOMER
Bert, please correct mileage on my record to 116,161. The reciept I got shows my previous mileage. Thanks again.
9/13/2019
Colleen B. VERIFIED CUSTOMER
First time in many years was very satisfied with your dealership.Jeremy was knowledgeable and listened Thank you to Jeremy and also with Donna Fowlers assistance.
9/13/2019
Cynthia T. VERIFIED CUSTOMER
David made me feel like a customer
Should . Great service
9/13/2019
Perry W. VERIFIED CUSTOMER
Everything went great thank to
Owen for staying on top of everything
Car is running great now !
Owen took very good care of me
9/13/2019
Denise H. VERIFIED CUSTOMER
Issac always gives good service...I really trust his recommendations and his explinations on my services needed...