Upon careful examination, there's damage and the part is not flushed. I will be bringing it back in tomorrow... Very disappointed...
9/17/2019
Harry J. VERIFIED CUSTOMER
Excellent customer service and fast, quick and reliable maintenance on car was performed!
9/17/2019
Linda B. VERIFIED CUSTOMER
Things done in a reasonable time and service was very good
9/17/2019
Oreen E. VERIFIED CUSTOMER
Jessica has always shown knowledge & judgement towards leading me in the service of my car. She is a pleasure to work with.
9/17/2019
Lyle P. VERIFIED CUSTOMER
Great service and it was done faster than promised.
9/17/2019
Theron B. VERIFIED CUSTOMER
Thanks Daniel
9/17/2019
Carolyn E. VERIFIED CUSTOMER
Great customer service/friendly
9/17/2019
Seth W. VERIFIED CUSTOMER
The staff is always very kind and friendly. I know that when I visit Honda of Concord both my vehicle and I will be well taken care of.
9/17/2019
Norman M. VERIFIED CUSTOMER
Bert Lumpkin in the service department did
An Excellent job!
Craig Hagler in the parts department also
Did an Excellent job ordering the right parts
And getting them in quickly!
Great Experience!
Thank you.
9/17/2019
Randall A. VERIFIED CUSTOMER
She is always prompt and helpful...
9/16/2019
Elizabeth J. VERIFIED CUSTOMER
I called back after my original appointment set up to add on an oil change, Daniel told me that would be no problem and that it was added onto my appt. My
Father dropped off the car and told the man he gave the keys too that it was there for an oil change and to look at the AC. My AC was fixed, but no oil change done. I am a working mom and have little time to be get things like this completed. I was hoping to have this all taken care of today as we leave for a beach trip next week. So I was a tad disappointed that it was not handled today to say the least.
9/16/2019
David G. VERIFIED CUSTOMER
Jeremy is awesome!
9/16/2019
Kathy A. VERIFIED CUSTOMER
I appreciate the fact that it did not take you long to complete the service and the staff was very professional. Thank You.
9/16/2019
Theodore M. VERIFIED CUSTOMER
Bert is awesome. Work was done in a timely manner. Very pleased
9/16/2019
Amanda F. VERIFIED CUSTOMER
The service was great
9/16/2019
Myra M. VERIFIED CUSTOMER
Will was fantastic! He made sure to keep me up to date with the status of my car as well as kept me in the loop on what future maintenance recommendations will be needed for my CRV. He is very professional and takes great care in providing a great guest (customer) experience.
9/16/2019
Lori H. VERIFIED CUSTOMER
She was Not very friendly. Getting my estimate on the repair was quick and that I appreciated that. But the service manager I had was not friendly at all. This is 2nd time I’ve had an experience that was short/direct. It’s nice to be greeted with a smile. Also waited outside the bay doors in my car for almost 10 mins before able to drive in then waited again. Same thing happened at Toyota next door recently and they came out very quickly and started my visit there instead of making me wait outside with no greeting.
9/16/2019
Erika J. VERIFIED CUSTOMER
Timely service and Daniel kept me informed throughout the process
9/16/2019
Anthony C. VERIFIED CUSTOMER
Service was fast and good quality from what I can tell, but felt a bit let down by the vehicle report card which was blank on the right side (brakes and tires).
9/16/2019
Wanda Y. VERIFIED CUSTOMER
Mr. Lumpkin was great, friendly and extremely helpful and the wait time was quick.