Goudy Honda Auto Repair Service

Awesome service and very knowledgeable guy.

Fantastic first time experience.. Will be back to try other services

Indoor waiting room

Alex was very helpful and provided great service.

Very helpful and friendly.

Dennis has worked with us in the past. We are very pleased with him at attending to our needs when we go in for service. He does a very good job. Richard M

Service was much more straightforward than earlier this year. Highly appreciated.

Omar has an excellent approach to deal with customers, I will give him a 10 Or A+for his job well done!

Great job

Daniel was fantastic to work with. He kept me updated about the status of my car and was friendly and professional. It was a pleasure to work with him. Thanks, Daniel!

Wilson is the best! He’s so friendly and prompt, I really appreciate all his help!

Mike was friendly and professional. He listened carefully, repeated my comments for clarification, and made sure I got in and out in a timely manner.

Denis is a professional! It was a complete joyful experience

Good service ,fast and give me great satisfaction ????

Wilson was PROFESSIONAL. He had to take over after Dennis REFUSED to help me and threatened to pull my car out of the lineup even though I had made an appointment. Wilson handled EVERYTHING efficiently and quickly. I truly value WILSON for doing a great job. I would like for a manager to know that he is a truly HELPFUL HONDA STAFF MEMBER.

Todo estuvo bien gracias

Had a 830 appt for 4 break pads didnt get my car till 1220 way to long of a time wait

After several attempts were made to diagnose the issue of the alarm going off and flickering lights on the dash of my 2017 HRV, the issue was finally resolved. I truly appreciate Francisco Gallegos honesty and patience when explaining how the issue was difficult for the technician to diagnose due to him not actually seeing what I was hearing and seeing. Although it took several months to diagnose, it was found that the failure was with the keyless access control unit, which was replaced and thankfully still under warranty. I thank Francisco Gallegos, for his honesty and professionalism.

Very professional . Gracias por atenderme en mi idioma Espanol

The service advisor was with another customer when I arrived for my appointment. I did not want to wait and Daniel took care of me. He was great. When I made the initial appointment I indicated that I was interested in buying a CRV and inquired about a loan or rental for an extended test drive—I thought I would receive a inquiry from a salesperson. I’m in sales—that’s what we do. I was told that you do not have CRV available and another car was offered. Frankly, I was stunned at the amount required to service my car and I chose to do the minimum. I have been very loyal to Goudy but Iknow other reliable mechanics who will save me money. Additionally, I was mis-diagnosed for a major repair this year—please check my history (I have the paper printouts). I shared my frustration with today’s event with the service manager and he addressed with the team, but he never came back to me or reached out by phone or email to acknowledge the situation . I will purchase a new Honda in December at another dealer. Why would I reward Goudy, after all of the service dollars I have given you? I have never spent so much of my valuable time with this much feedback, and I am not inclined to share it on Yelp or elseware. Moving on and hope all is well with Daniel and the team going forward.