Dwain always goes over and above. He is a huge reason why we keep coming back to Serra honda. You cannot get the service he gives anywhere. Thank you, we will keep coming back as long as you are there!
11/7/2019
Kathryn P. VERIFIED CUSTOMER
The service department did an exceptional job. I was very pleased with their personable, fast service. Dwaine is a credit to your organization! Thank you.
11/7/2019
Angela D. VERIFIED CUSTOMER
Danielle is awesome! Everytime I come in she is upbeat and makes getting my car serviced a great experience!
11/6/2019
Cynthia B. VERIFIED CUSTOMER
It’s wonderful to go toSerra and know you are welcome and will be taken care of right. I have been to another dealership and will not go back there. Dwain Scheller is great to work with and I can trust him. That means a lot to me. Thank you for everything.
11/6/2019
Amani H. VERIFIED CUSTOMER
Mr.Dawain Scheller is very good man and his very busy doing work time. Sometimes i when take a car at that have some problems. i ask him if his able to check the car. I’ve been good friend with Mr . Dwain Scheller
11/6/2019
Nancy S. VERIFIED CUSTOMER
Randy did everything he could to get my car fixed as quickly as possible
11/5/2019
Julie F. VERIFIED CUSTOMER
Shawna was very thorough and very easy to work with.
11/5/2019
Alanah B. VERIFIED CUSTOMER
I went in to have a recall (shifter recall on my 2013 Honda CR-V) fixed on Friday November 1. I was told it'd be an hour and a half at the most, and it took over 2 hours. The service rep that "helped" was not very helpful and didn't go over anything with me after the work was completed. On Saturday November 2, my vehicle wouldn't shift into park. I called Serra Honda and was told to bring it in and they'd fix it. When I got to Serra, I was told they were backed up and they would look at it as soon as they could. Upon further conversation, it was implied that it'd be a couple hours before it could be looked at. I asked if there were any rental cars available, as I had other things I had to get done and was told there weren't. So I had to wait. Overall, I'm not too satisfied with Serra Honda.
11/4/2019
Denis Y. VERIFIED CUSTOMER
Very Fast.
11/3/2019
Marylou D. VERIFIED CUSTOMER
Excellent results for a very complex issue.
11/3/2019
Kenneth H. VERIFIED CUSTOMER
Duane is always the consummate professional. He always walks you through the work that was done, and discusses what is suggested that needs to be done in the future, without being pushy. He’s always friendly, and courteous. Great guy!!
11/1/2019
William K. VERIFIED CUSTOMER
Timely and Friendly
10/31/2019
Denise K. VERIFIED CUSTOMER
Danielle always does a great job for me. The service is always done in a timely manner!
10/31/2019
Harley M. VERIFIED CUSTOMER
I hope the engine light stays off. $44.00 is a little pricey for a diagnostics check and screwing the gas cap off and on.
10/30/2019
Karen S. VERIFIED CUSTOMER
Dwain is excellent in every way! He is definitely the reason we chose Serra Honda because of the great service there!!
10/30/2019
David B. VERIFIED CUSTOMER
I bought a 2017 civic si from a Kia dealership and it came with confusing warranties, but Cody made sure my car had no issues and I needed a Honda pro I could trust to check things out and Cody eased my anxiety and made me feel comfortable about using Serra for the life of my 17 Si’s maintenance.
10/30/2019
Amy M. VERIFIED CUSTOMER
Working with Dwain is always an outstanding experience! He
is very knowledgeable. He always explains any car issues and options patiently
and completely. He is the primary reason we continue to come to Serra!