She was very pleasant to speak with and very informative!! Knew her job well
7/12/2023
Juliett R. VERIFIED CUSTOMER
Hello
7/11/2023
Rainell H. VERIFIED CUSTOMER
She did very well
7/11/2023
Jamie K. VERIFIED CUSTOMER
Great customer service. My Honda runs great now.
7/11/2023
Asya J. VERIFIED CUSTOMER
service was very quick and staff was very nice. thankyou
7/11/2023
Vaisha V. VERIFIED CUSTOMER
We had great service! Cal went above and beyond to service out vehicle!
7/11/2023
Ben K. VERIFIED CUSTOMER
Great communication and very helpful - we have a Honda dealer closer to us on the east side of Grand Rapids but go out of our way to use Serra for our service because of the good experiences we have had.
7/10/2023
Susan B. VERIFIED CUSTOMER
Always friendly customer service with Cale. He makes for a pleasant service experience.
7/10/2023
Thomas B. VERIFIED CUSTOMER
Fast and friendly
7/10/2023
Larry /. VERIFIED CUSTOMER
Completely satisfied
7/10/2023
James V. VERIFIED CUSTOMER
Cale was wonderful to work with today. He helped me immensely.
7/10/2023
Barb W. VERIFIED CUSTOMER
Love Shania. She is very good at her job and has great public relations skills.
7/10/2023
Karen M. VERIFIED CUSTOMER
Cale was very nice to work with. My appointment went well!!
7/10/2023
Nicole K. VERIFIED CUSTOMER
As usual, Philip was awesome. He went above and beyond with the first oil change by helping us locate touch up paint for a small scratch. He is always positive, providing a friendly and welcoming environment.
7/9/2023
David R. VERIFIED CUSTOMER
As always, Dwain was great at scheduling and getting my car done quickly.
7/9/2023
Lisa H. VERIFIED CUSTOMER
Jesse was very kind and welcoming as well as professional. I will definitely be back.
7/9/2023
Dawn U. VERIFIED CUSTOMER
Thank you for taking the time to do an oil change for my vehicle even though I did not have a specific time for an appointment! I truly appreciate it.
7/9/2023
Mike J. VERIFIED CUSTOMER
Quick, informative service.
7/8/2023
Michael V. VERIFIED CUSTOMER
Not happy with my wife’s checkout experience as she was trying to understand the bill for HER vehicle. The checkout conversation was not respectful or helpful.
There was a very good follow up call with Jesse Scott though, and we appreciated that.
Thanks