While the hatch is now aligned, it still doesn’t shut as it should. Beyond frustration
11/2/2023
Kathleen O. VERIFIED CUSTOMER
Phillip did a fantastic job with getting the quote for the tires we had purchased, to the installation of them. He was very informative and answered all my questions. I would highly recommend Serra Honda of Grandville to anyone. Thank you for a fantastic job!!
11/2/2023
Loyd H. VERIFIED CUSTOMER
My car was even done early.
11/2/2023
Dianne M. VERIFIED CUSTOMER
Dwaine was very kind and explained the upcoming necessary maintenance clearly
11/2/2023
Nancy D. VERIFIED CUSTOMER
Cale is great
11/1/2023
Thomas S. VERIFIED CUSTOMER
Thanks for good service.
11/1/2023
Myrna R. VERIFIED CUSTOMER
Friendly staff.Really helpful with my concerns.
11/1/2023
Victoria F. VERIFIED CUSTOMER
Everything was timely and went very well
11/1/2023
Jan P. VERIFIED CUSTOMER
Dwain ALWAYS provides me w/excellent service & makes sure my issues have been properly resolved.
11/1/2023
Patrick A. VERIFIED CUSTOMER
You message me with my deadname and it’s disgusting, if you guys really cared about people you wouldn’t. You just don’t care enough about trans people to consider it **** your automated system be better
11/1/2023
Linda W. VERIFIED CUSTOMER
Duane is fantastic!
11/1/2023
Bancroft B. VERIFIED CUSTOMER
Philip is awesome. He is always very informative about services and he does a good job of genuinely being invested into my situation or questions. Communication and service like this is the reason I come back to this location.
11/1/2023
Natasha M. VERIFIED CUSTOMER
Dwain is the best! Professional. Delivers when he says he will. We continue to come back to Serra because of Dwain.
11/1/2023
Justin K. VERIFIED CUSTOMER
Everyone was awesome! Thank you!
11/1/2023
Bruce S. VERIFIED CUSTOMER
Took too long
10/31/2023
Darlene H. VERIFIED CUSTOMER
Very satisfied with my first visit. They were very efficient and kind.
10/31/2023
Scott S. VERIFIED CUSTOMER
Cale was fine. However, I was supposed to receive word back on a part that affected when my repair would be done, and was not notified of this until 2 days later.
10/31/2023
Raymond H. VERIFIED CUSTOMER
Just came in for a recall, it was completed smoothly in a fraction of the time I was told. Very satisfied.
10/31/2023
Marilee W. VERIFIED CUSTOMER
Got in on time and got in and out in a timely manner