Dwain is amazing as always. Super efficient and professional, kind, keeps customers up to date throughout the whole process and is a huge asset to Honda. He's been a blessing to work with for over 7 years now.
11/11/2023
Victor R. VERIFIED CUSTOMER
Great price, exceptional customer service, great staff and very friendly.
11/11/2023
Janice Z. VERIFIED CUSTOMER
I will not answer anymore surveys ~ however, I am always completely satisfied with the service department at Serra Grandville & especially with all communication and service provided by Dwain S. He does an exceptional job working with the customer.
11/11/2023
Bernice N. VERIFIED CUSTOMER
Takes the time to explain things and what is going to happen.
11/11/2023
Todd S. VERIFIED CUSTOMER
Larry was very informed and friendly. Great service!
11/11/2023
Lesa K. VERIFIED CUSTOMER
Philip was very kind & courteous.
11/11/2023
Shelli S. VERIFIED CUSTOMER
While I decided to do the suggested maintenance, there was absolutely no pressure to do so. I appreciate that.
11/11/2023
Nancy M. VERIFIED CUSTOMER
Thanks for the great service
11/11/2023
Douglas D. VERIFIED CUSTOMER
Larry was friendly, respectful and very professional. Job well done.
11/11/2023
Anita V. VERIFIED CUSTOMER
My appointment went very well and the agent explained everything.
11/10/2023
Bill W. VERIFIED CUSTOMER
Cale is always a pleasure to work with. He’s honest and understanding and an overall trusted resource.
11/10/2023
Larry M. VERIFIED CUSTOMER
Is this reasonable? I don't think it was Cam's fault. But we had a 3:00 appointment to replace a battery under warranty. The car was ready about 5:00 PM.
11/10/2023
Melissa B. VERIFIED CUSTOMER
He explained clearly about the temporary repair that was made to my vehicle and the need to replace a damaged part when it becomes available. I appreciate the fact that I could receive service so quickly.
11/10/2023
Lisa H. VERIFIED CUSTOMER
Dwain is always so friendly and helpful. He goes above and beyond every time.
11/10/2023
Amy M. VERIFIED CUSTOMER
Cale , I appreciate your help today!!
11/10/2023
Charles H. VERIFIED CUSTOMER
Great service
11/9/2023
Gordon /. VERIFIED CUSTOMER
Always very pleasant & helpful!!
11/9/2023
Brenda P. VERIFIED CUSTOMER
Each interaction I’ve had with Cale has been pleasant. He’s professional and friendly.
11/9/2023
Janna H. VERIFIED CUSTOMER
Completely satisfied with promptness and quality of work