I always appreciate Dwains advice and knowledge about Hondas.
5/24/2024
Tim/Shelby C. VERIFIED CUSTOMER
Dwain is great! He is always helpful and knowledgeable and friendly!
5/24/2024
Jay B. VERIFIED CUSTOMER
Phil is a great service advisor! Always helpful and very knowledgeable
5/24/2024
Marinus D. VERIFIED CUSTOMER
Dwain helped me get a walk-in wheel alignment that was done within an hour. Thanks for the great service!
5/24/2024
Mark D. VERIFIED CUSTOMER
Nobody is better than Dwain! Cale also helped on this serviced and he handled things very well also.
5/24/2024
Geraldine B. VERIFIED CUSTOMER
Tim was amazing
5/24/2024
Jan S. VERIFIED CUSTOMER
Phil did a great job getting my car fixed quickly.
Thank you
5/24/2024
Judy D. VERIFIED CUSTOMER
Cale was so kind and courteous when I came to Honda with a tire problem.
He investigated the issue and took care of it in a timely manner.
5/24/2024
Joanna S. VERIFIED CUSTOMER
Timothy Higgins provided service so focused and detailed...he is an outstanding asset to your Honda dealership..
5/24/2024
Sarah D. VERIFIED CUSTOMER
Very helpful, professional and attentive in answering all my questions and concerns.
5/24/2024
Hannah S. VERIFIED CUSTOMER
Phil was fantastic. Super helpful and friendly.
5/24/2024
Heather T. VERIFIED CUSTOMER
My tire pressure light came on 10 miles away. I turned around and came back. They let about 2 lbs of air out of each tire. I understand the properties of expansion. It seems service would have taken that into consideration when filling the tires based on the weather and season.
5/23/2024
Sheryle B. VERIFIED CUSTOMER
Camden was great!
5/23/2024
Nicole G. VERIFIED CUSTOMER
Very good at providing information and being honest when I need tire rotation and filters. They offered me a $700 lol package for my 60,000 miles. As someone who drives a lot I want to be certain I need to spend that much to maintain my car before I spend. It's seems too much for basic maintenance. I drive about 1,000 miles a weeks. To come up with that amount of money in a month won't happen. I'm not sure if this could be cut down or simplified. Anything over $200 is too much for an oil change plus
5/23/2024
Tom R. VERIFIED CUSTOMER
As always Dwain and the rest of the staff at Serra Honda did an exceptional job of servicing my car, giving me a detailed report on the current state of my vehicle and sending me, a happy customer, on my way to a nice Memorial Day weekend knowing my car is in great shape! Thanks!
5/23/2024
Kimberley B. VERIFIED CUSTOMER
Very nice service. Very good job done. Philip was great to work with. Thank you
5/23/2024
Kathy H. VERIFIED CUSTOMER
Dwain is always friendly and helpful and I appreciate that he is a great communicator!
5/23/2024
Kristy O. VERIFIED CUSTOMER
This dealership service department is new to me. I was greeted by Camden with kindness which was greatly appreciated. I expressed that for the last 19 years I have been with Kool Toyota and therefore this was quite a change for me. Camden listened attentively and addressed an issue I have noticed with my new car.
5/23/2024
Lisa H. VERIFIED CUSTOMER
Dwain goes over and above to for me, caring customer service! And I am very appreciative in these times to have a caring person to look out for your personal best, explains, and has patience with me! Thank You!!!
5/23/2024
Michael D. VERIFIED CUSTOMER
Came in as an Express customer and out in 1 hour. Great job!