I was charged for the tire rotation when it should’ve been free because the tires were purchased at your dealership., and was told ( on arrival) there would be no charge.
5/17/2024
Bradley M. VERIFIED CUSTOMER
Dwain is very friendly and answers all of my questions.
5/17/2024
Dawn F. VERIFIED CUSTOMER
Dwain explains everything to me without talking down to me. I appreciate his professionalism and demeanor. Great customer service.
5/17/2024
Jack E. VERIFIED CUSTOMER
10/10
5/17/2024
Fred R. VERIFIED CUSTOMER
Great experience! Highly recommend their services to anyone in need! Honestly, communication was on par, they were pleasant to talk with and gave me all the reassurances I needed before I left. A+
5/17/2024
Matthew G. VERIFIED CUSTOMER
Philip was delightful!
5/17/2024
Sheryl B. VERIFIED CUSTOMER
Cale helped me with an issue with my Android Auto and fixed it for me. He was very helpful and friendly, as usual.
5/17/2024
Nancy S. VERIFIED CUSTOMER
Dwain is the best
5/17/2024
Mary D. VERIFIED CUSTOMER
Very nice. Explained exactly what I needed to know with a smile. Pleasant interaction.
5/17/2024
Carol W. VERIFIED CUSTOMER
I trust Dwain and the team at Serra Grandville Honda for all my automotive needs. I can always get in right away and they are on point for the waiting time and cost. They look for anticipated problems and are honest with you whether you need it done right away or you can deal with at a later date. I highly recommend this dealership.
5/17/2024
Codrut T. VERIFIED CUSTOMER
Awesome
5/17/2024
Thomas L. VERIFIED CUSTOMER
Why am I told I have service items past due when the owners manual and maintenance minder do not indicate they are due?
5/17/2024
Rhonda B. VERIFIED CUSTOMER
Philip is always so nice and friendly to deal with! I appreciate the courtesy and kindness I receive from him each time I visit, it’s always a pleasant experience.
5/17/2024
Tracy D. VERIFIED CUSTOMER
Dwain is very personable, helpful, and kind. Always appreciate working with him.
5/17/2024
Raymond Z. VERIFIED CUSTOMER
Great service!
5/17/2024
Jack G. VERIFIED CUSTOMER
Everything was done on time to our satisfaction
5/16/2024
Milton W. VERIFIED CUSTOMER
Good people , good service
5/16/2024
Amy S. VERIFIED CUSTOMER
I was promptly greeted and everyone I interacted with was very friendly.
5/16/2024
Steve G. VERIFIED CUSTOMER
Tim was great and was willing to explain the service recommendations in detail without making me feel pressured! I love Serra Honda!