Knowledgeable efficient and professional Outstanding customer service
5/20/2024
David H. VERIFIED CUSTOMER
The team was very kind. I didn't have an appointment today and as business was slow they took my car in for an oil change and checked my lights for proper usage. Even checked my tires and told me I didnt need a rotation instead of doing a rotation that I had asked for. Great team always friendly and willing to help the customer.
5/20/2024
Jane C. VERIFIED CUSTOMER
After completing $300+ air conditioning repair one side still did not work so I took it back in. They took a look and said the driver side air mix motor is stuck so no ac on driver side until that motor is replaced. The passenger side ac was fine when I dropped it off. Afterwards I’m only getting hot air on both sides now. What??? What did I just pay $300 for. Dwain suggested pushing the air up and down or something like that…
5/20/2024
Lynn H. VERIFIED CUSTOMER
Service was fast and efficient with great customer service by technician/service writer.
Thank you very much!
5/20/2024
Mary P. VERIFIED CUSTOMER
Customer service was excellent. Car was serviced and future work that would be needed was shared. I'm always pleased with both customer service and quality of service. Thank you.
5/20/2024
Ann A. VERIFIED CUSTOMER
Exceeded my expectations.
5/19/2024
Susan R. VERIFIED CUSTOMER
Timothy had excellent communication so I knew what was happening every step of the way. Very clear and easy to understand what he was telling me. Very friendly, as well :)
5/19/2024
Diana B. VERIFIED CUSTOMER
Cale and the team are great!
5/19/2024
Ignacio R. VERIFIED CUSTOMER
Glad I went with Serra
5/18/2024
Loreta P. VERIFIED CUSTOMER
Excellent customer care!
5/18/2024
Michael B. VERIFIED CUSTOMER
Cale always does his best to make sure I'm taken care of.... always appreciated!!
5/18/2024
Michelle R. VERIFIED CUSTOMER
He was great!
5/18/2024
Patricia H. VERIFIED CUSTOMER
Cale Is always very helpful when I stop by the shop. Great service!
5/18/2024
Mark B. VERIFIED CUSTOMER
Dwain is very professional and personal service provider. He always takes care of me and my families 4 Hondas. Thank you.
5/18/2024
Raymond B. VERIFIED CUSTOMER
I appreciate your service.
5/18/2024
Scott H. VERIFIED CUSTOMER
Timothy was great!
5/18/2024
Curtis D. VERIFIED CUSTOMER
Dwain is great. Very nice to be able to trust him on all service issues.
5/18/2024
Glenda R. VERIFIED CUSTOMER
He is a top service advisor! His advice is always excellent! Very pleasant to work with!
5/18/2024
David J. VERIFIED CUSTOMER
I couldn’t believe how quickly Dwain got me in and out!
And he was very polite!