My situation was what most would consider a nightmare. 4 hours from home, returning from a 3 day camping and fishing adventure and my ignition locked up on a Sunday. Serra was able to take it in on Monday, have a new part on Tuesday and got me back on the road. There was a little something off with my steering after the car was returned to me, so Serra took it back in and fixed that issue at no charge. What Firestone quoted me at at least 1000 dollars, Serra did for 600. They were fast, and professional. A+
6/18/2024
Suzanne W. VERIFIED CUSTOMER
Cale was friendly and kept me informed throughout the day of the work being done. Arranged for my ride home and back. And everything was done at the end of the day!
6/18/2024
Tami V. VERIFIED CUSTOMER
Connor was great to work with
6/18/2024
Naomi Q. VERIFIED CUSTOMER
Philip Price is always an excellent advisor.
6/18/2024
Shannon F. VERIFIED CUSTOMER
Very helpful.
6/18/2024
Bonnie M. VERIFIED CUSTOMER
Made appointment on line. Greeted immediately when I drove in and very prompt service. Thank you!!
6/18/2024
Jordan M. VERIFIED CUSTOMER
Sorry for my late reply. Phil was an awesome customer service representative! Usually you get people who are unenthusiastic and dishonest, but I didn’t get that impression from Phil. If I didn’t live 1.5 hours away, I would service my Civic at Serra more often.
6/18/2024
Ann T. VERIFIED CUSTOMER
Dwain was helpful and explained what happened. Just hoping it doesn’t happen again.
6/18/2024
Michelle M. VERIFIED CUSTOMER
I’ve always been pleased with the service I’ve received at Serra Honda since purchasing my 2018 Honda CRV and today was no exception! Cale explained what was being done and promptly notified me when my vehicle was ready.
6/18/2024
Lee C. VERIFIED CUSTOMER
Dwain explains everything very well.
6/18/2024
Mark/Sue D. VERIFIED CUSTOMER
Very nice to work with
6/18/2024
Kathy J. VERIFIED CUSTOMER
Totally satisfied with the entire process to have my car serviced. Also was very pleased with the interactions with Timothy and found him to be most
helpful!
6/17/2024
Judith K. VERIFIED CUSTOMER
Dwain was awesome, getting discounts for me. Thanks, Dwain
6/17/2024
David B. VERIFIED CUSTOMER
Very prompt service. Very fast service.
6/17/2024
Patricia R. VERIFIED CUSTOMER
True professionals
6/17/2024
Gary S. VERIFIED CUSTOMER
The required work was done before the estimated length of service time and they went out of their way to get my wife's car in to repair a tire which had taken on a nail some where along the way. Great job!
6/17/2024
Mark H. VERIFIED CUSTOMER
Service was great . Told the cost and timing up front and you delivered perfectly.
6/17/2024
Rick K. VERIFIED CUSTOMER
Dwain and team always the best! Love the service I get at Serra
6/17/2024
William V. VERIFIED CUSTOMER
Thank you for getting the job done quickly!
6/17/2024
Corey B. VERIFIED CUSTOMER
It was my first time at Serra Honda and the service was excellent. Cale and the individual who greeted me when I pulled in were polite and knowledgeable, and I always felt as though my vehicle was in good hands. Cale answered all of my questions and gave me a good description of what work was done when I picked the vehicle up as well. Good communication, good demeanor, and an overall great experience.