Dwain and the team do a great job communicating. I appreciate their transparency and genuine care for my car.
6/13/2024
Lori D. VERIFIED CUSTOMER
Great service. Dwain was great to work with. Thanks.
6/12/2024
Olivia N. VERIFIED CUSTOMER
Dwain was and is always so personable and professional. The person leaving before me commented “isn’t he the best!!” I agree. He adds a personal touch while maintaining the highest standards. You are lucky to have him as an employee and I am lucky to have he as my service contact. Thank you Dwain!!
6/12/2024
Seth A. VERIFIED CUSTOMER
Dwain consistently exceeds expectations and provides excellent service!
6/12/2024
Tamela S. VERIFIED CUSTOMER
Service is good, staff is nice. The young man I worked with today didn't quite listen to what I told him regarding the history of the issue so it was a bit confusing to begin. But we figured it out.
6/12/2024
Margaret L. VERIFIED CUSTOMER
Connor was pleasant and professional. I was happy with the service.
6/12/2024
Curtis S. VERIFIED CUSTOMER
Great service!
6/12/2024
Claudia D. VERIFIED CUSTOMER
Timothy was very welcoming. Dressed nicely! Explained what questions I had. Very good!
6/12/2024
Daniel W. VERIFIED CUSTOMER
Fast, professional service. I was not encouraged to do the ATF.
6/12/2024
Sheryl S. VERIFIED CUSTOMER
Thank you Dwain. Your the best????
6/12/2024
Steve K. VERIFIED CUSTOMER
Dwain was very informative on what was done on my truck and the two additional recalls. He let me know on the upcoming preventative maintenance that was do in the future. Very knowledgeable but not pushy. I have my truck maintained
At Serra because of people like Dwain.
6/12/2024
Brian K. VERIFIED CUSTOMER
Our service tech was great!!
6/12/2024
Jennifer B. VERIFIED CUSTOMER
Dwain is always great!
6/11/2024
Mark S. VERIFIED CUSTOMER
The first thing I noticed when I pulled in was how clean the garage area was.
My service representative was very courteous.
The service was completed in a timely fashion, appropriately 45 minutes
6/11/2024
John B. VERIFIED CUSTOMER
We were given 3 years of oil changes, etc for buying a HondaCertified used CR-V. Our purchase date was November 4, 2022- yet you charged my wife for her oil change today- I have always thought Honda dealerships would be on point with what you offered.
We were told that the Maintenance deal was added to our account- let me know how you will make this right
6/11/2024
Arlene R. VERIFIED CUSTOMER
Great job always
6/11/2024
John B. VERIFIED CUSTOMER
Very good service
6/11/2024
Bruce B. VERIFIED CUSTOMER
Dwain was very friendly and welcoming. He explained the 60k service thoroughly and is a good listener. Thanks.
6/11/2024
Elise H. VERIFIED CUSTOMER
Cam is always super helpful and I know I can trust him!
6/11/2024
Michael D. VERIFIED CUSTOMER
Quick diagnosis, quick service turnaround. Thank you!