Connor is always friendly and professional when I need to come in for a service. He is thorough in explaining details and procedures for whatever needs to be done.
3/1/2026
Aaron L. VERIFIED CUSTOMER
The service writer used scare tactics to try and earn more work. He also miss quoted part as well as lie about what the tech could see. Example on a visual inspection the said my timing belt had cracks in it. It is physically impossible to see the timing belt without doing major disassembly. Second example of wrong parts would be telling me my rear control arms are disconnected from my vehicle when my swaybar links were disconnected two drastically different things. If this is the kind of service you guys offer I would hate to be an uneducated customer. I like the technician videos though they’re pretty honest and truthful. Too bad the service writer isn’t or just doesn’t know any better.
2/28/2026
Johanna M. VERIFIED CUSTOMER
Paid for an issue that was supposedly fixed. When I drove the car, the problems still arose. Took the vehicle back and was told that it was fixed. After leaving the car there for inspection, was told the car needed $5000 worth of work done additionally. Was not satisfied nor pleased with the experience.
2/28/2026
Valentina K. VERIFIED CUSTOMER
Cam is always helpful, listens and explains things so that I understand .
Great personality!
2/28/2026
Eric G. VERIFIED CUSTOMER
Service was done on my vehicle and finished on the same day. Well done with no surprises. Thanks
2/28/2026
Corbin E. VERIFIED CUSTOMER
Phil was extremely kind, helpful, and honest throughout our entire interaction. My experience with Serra Honda has been very positive - my car has always been well cared for and I’ve been treated fairly. Phillip was very open with the price breakdown and knowledgeable about the work my car needed
2/28/2026
Jesse T. VERIFIED CUSTOMER
Philip Price was great to work with. Thank you
2/28/2026
Gregory J. VERIFIED CUSTOMER
Conner did a great job!
2/28/2026
Mitch Z. VERIFIED CUSTOMER
Prompt service!
2/28/2026
Susan C. VERIFIED CUSTOMER
When I scheduled the service, I stated no engine oil change, no wiper refills, and no tire rotation. When I called to confirm the appointment and service, I again said no oil change, wiper refills, or tire rotation. When I dropped the key off after hours, I wrote on the envelope no oil change, wiper refills, or tire rotation. When I picked it up, I saw I was being charged for an oil change and wiper refills. Conner apologised and removed the charges, but now I have mystery bulk oil in my engine and a crappy oil filter to boot! To make matters worse, I discovered that all the washer fluid was missing (why?) and the coolant reservoir is under filled (way below the minimum line). So I guess it’s my responsibility to replace the washer fluid and add some coolant to the reservoir. I hope the transmission fluid was filled correctly. Not at all happy about this service.
2/28/2026
Katie R. VERIFIED CUSTOMER
Davin was great and I really felt like he took his time to listen to my questions. He explained everything thoroughly and didn’t seem like he was trying to rush me through the service.
2/28/2026
Michael S. VERIFIED CUSTOMER
Professional. Speedy.
2/28/2026
Leshay W. VERIFIED CUSTOMER
Cam always seems very genuine and I always appreciate his help.
2/28/2026
Toni W. VERIFIED CUSTOMER
Thank you, excellent service! Much appreciated!
2/28/2026
Robert L. VERIFIED CUSTOMER
Conner and your technical team finished my service work in a timely, thorough manner. I appreciate that!
2/28/2026
Blake K. VERIFIED CUSTOMER
Davin, Cam and Cale are awesome! Always a pleasure working with these guys.
2/28/2026
Sandra J. VERIFIED CUSTOMER
The entire experience was awesome! I have never experienced this in my 48 years. I have bought 2 cars from Serra Honda but not the service bay. Camden is awesome!!!!! Thank you ????
2/28/2026
Michael F. VERIFIED CUSTOMER
Cake is always professional and helpful.
2/28/2026
William B. VERIFIED CUSTOMER
Service done quickly and professionally
2/28/2026
Alfred M. VERIFIED CUSTOMER
Cale was Great and keep us updated on service .Love the video on work being done Great Experience for 1 st time service at this dealership for my Ridgeline