I had an issue with the alignment after service for that. He had me bring it in as soon as was convenient for me. Other dealerships in the past for vehicles I’ve owned would charge me for this. Dwain apologized that I would have to make another trip out there. Overall I felt the service I received went above and beyond. I’m SO glad I’ve got a Honda now!
5/7/2024
Jasmine P. VERIFIED CUSTOMER
Timothy was so kind and quick with service!
5/7/2024
Emily M. VERIFIED CUSTOMER
Appreciated their honesty. My tires were fine and didn’t need rotating.
5/7/2024
John S. VERIFIED CUSTOMER
Friendly and efficient.
5/7/2024
Meegan F. VERIFIED CUSTOMER
Very helpful and happy OK with service
5/7/2024
Dale B. VERIFIED CUSTOMER
Dwain is excellent to work with. Helps in every way he can. Very friendly. Highly recommend Serra Honda.
5/7/2024
Rick T. VERIFIED CUSTOMER
Ok
5/7/2024
Eugene M. VERIFIED CUSTOMER
There some an explained charges
5/7/2024
Carolyn L. VERIFIED CUSTOMER
Always great service at Serra.
5/7/2024
Pat H. VERIFIED CUSTOMER
I had an appointment and it took 1 1/2hrs for an oil change. My understanding it’s a 30min job
5/6/2024
Brian B. VERIFIED CUSTOMER
Excellent service, thank you!
5/6/2024
John G. VERIFIED CUSTOMER
Efficient and friendly
5/6/2024
Michelle V. VERIFIED CUSTOMER
Great service as always!
5/6/2024
Thomas P. VERIFIED CUSTOMER
Thank you!
5/6/2024
Ruth L. VERIFIED CUSTOMER
Thank you for your great service!!
5/6/2024
David S. VERIFIED CUSTOMER
Not happy. Was a little early for a 1:30 appointment (simple oil change). Not very welcoming. I was there over an hour. Had to pick up my granddaughter from school. I think my truck sat there for awhile. Please don’t contact this number. I told him my number. My phone is ****-****-xxxx. I would rather pay for an oil change with good service.
5/6/2024
Gaurish S. VERIFIED CUSTOMER
As always it was nice being there and thanks for the exceptional service
5/6/2024
Kelly J. VERIFIED CUSTOMER
Friendly, not pushy, informative, helpful.
5/6/2024
Holy Family. VERIFIED CUSTOMER
I was very pleased with the service today. Coming an hour before closing did not inconvenience the service worker and we were helped right away and the work was done in less than a half hour.
Very good experience.
5/6/2024
Sorin P. VERIFIED CUSTOMER
Friendly and helpful. I’ve never gone through a dealership for these services before but after this experience I see I should have. I look forward to continue with Serra Honda throughout the life of my vehicle.