Steve gave excellent service. Very attentive and a pleasure to work with.
4/6/2018
Kacey V. VERIFIED CUSTOMER
We were never given an itemized list of charges and thought we had only authorized the vehicle to be diagnosed. We did not expect to have to pay over $1200.00 for completed repairs without being given an itemized estimate for the repairs.
4/6/2018
Elbert B. VERIFIED CUSTOMER
did a great and timely job, as always, thank you
4/5/2018
Jennifer C. VERIFIED CUSTOMER
Kim Hawkins was very polite, professional and very personable she was very easy to talk to she was efficient and walked me through the entire process from beginning to end.
4/5/2018
Karen S. VERIFIED CUSTOMER
Kim is the best!!!! I love Ford of Upland!!!
4/5/2018
Chris A. VERIFIED CUSTOMER
Excellent service done in a timely manner. Thanks!
4/5/2018
William X. VERIFIED CUSTOMER
eric groulx was courteous professional and most pleasant
4/5/2018
Ben R. VERIFIED CUSTOMER
Robert is always extremely helpful when I bring our car in for service. Couldn't be better! Thank You, Ben
4/4/2018
MARTHA L. VERIFIED CUSTOMER
Kim Hawkins was awesome ???????? she completely satisfied all my needs and expectations with the services provided to my vehicle ????. Customer service was great ????????, even when I picked up vehicle after services done cashier was also very friendly and nice.
4/4/2018
CHRISTIE V. VERIFIED CUSTOMER
Very personable & thorough
4/4/2018
SAEED K. VERIFIED CUSTOMER
Took so long
4/4/2018
Dwayne H. VERIFIED CUSTOMER
Kim was Outstanding in getting our Lincoln problems repaired in a timely manner.
4/4/2018
KEN M. VERIFIED CUSTOMER
Steve and I have been doing business for a couple of years. I’ve learned I can always count on his friendliness and professionalism.
4/4/2018
Stephen D. VERIFIED CUSTOMER
My service experience with Steve Martinez was excellent I call Ford of Upland to get an oil change late in the afternoon and within an hour everything was done. Steve Martinez is a professional individual at the Ford dealer at Upland I always appreciate his assistance and his work ethics. Stephen D
4/3/2018
Matthew C. VERIFIED CUSTOMER
Steve is great!!
4/3/2018
Larry R. VERIFIED CUSTOMER
Kim is the ultimate professional! She followed through on every item that I requested, she kept me informed daily on the progress and status of the repairs as they were being worked on/completed, she arranged for me to use a loan vehicle due to the extended time that my repairs required to complete.
I have never received such a high level of service! I am totally satisfied with her performance!
4/3/2018
Claudia S. VERIFIED CUSTOMER
Robert provided me with excellent service today. I really appreciated his positive attitude and sunny disposition.