Kim always is very professional and courteous.She tries her best to see you are completely satisfied.She cares about your vehicle being repaired properly.
3/27/2018
Audrey D. VERIFIED CUSTOMER
Good
3/27/2018
Judee C. VERIFIED CUSTOMER
Kim was amazing once again on taking care of us .She went above and beyond for us.
Cubias Family
3/26/2018
Sean B. VERIFIED CUSTOMER
Robert was extremely courteous with me in explaining something I had misunderstood and he took excellent care of me. Defiantly a valued asset to the Ford of Upland team!
3/25/2018
Lorenzo D. VERIFIED CUSTOMER
Mr Perez was professional, and helpful.
3/25/2018
Carl M. VERIFIED CUSTOMER
Everything was great.
3/24/2018
Lytle T. VERIFIED CUSTOMER
Kim is FANTASTIC. I enjoy working with her. She is an excellent service writer/advisor.
3/24/2018
Jason V. VERIFIED CUSTOMER
Robert was very professional and knowledgeable and was able to provide an accurate estimate of repairs..
3/24/2018
Guy G. VERIFIED CUSTOMER
I got everything done that I was promise .
Before the time it was supposed to be
I appreciate everything you guys do
Thank you
Again
Guy G
3/24/2018
Ovais V. VERIFIED CUSTOMER
Kim did a great job.
3/24/2018
Jim G. VERIFIED CUSTOMER
You took me in immediately had the part and I was out in an hour unbelievable service thanks so much I've been going to your dealership since 1976 when the Abbots owned the dealership you guys have always taken good care of me thanks Jim
3/24/2018
Judee C. VERIFIED CUSTOMER
Kim has been amazing with us thru out every concern we have. We will be taking our vehicles to her and your dealer only. We are very happy. Thank you.
3/24/2018
Larry C. VERIFIED CUSTOMER
After the change in ownership a few years back,it took me quite a bit of adjusting,Steve Martinez brought me through to where I am now,comfortable. Steve has become a friend and someone I trust.
3/23/2018
Lawrence C. VERIFIED CUSTOMER
Kim Hawkins is the best she advised me on the repairs for my vehicle she was courteous and professional kept me in the loop with the status of my vehicle and I was very happy with her I just received my vehicle today I will drive it tomorrow for a good test.
3/23/2018
Spring H. VERIFIED CUSTOMER
Robert was very clear in his communications and explained things clearly
3/23/2018
Ray P. VERIFIED CUSTOMER
Kim is the best!
3/22/2018
John M. VERIFIED CUSTOMER
Robert Perez was outstanding, knowledgeable, and very helpful in my service
Interaction with your dealership. We purchased both of our current Ford Explorers from your dealership and during all of our interactions we have been treated with courtesy and respect. Robert Perez made me feel he was on my side, and provided me with intelligent useful information.
3/22/2018
Phillip B. VERIFIED CUSTOMER
Excellent service. All service questions answered and explained.
3/22/2018
Dave P. VERIFIED CUSTOMER
The best
3/22/2018
JOSH C. VERIFIED CUSTOMER
Kim is very kind,very attentive and communicates well. Always makes sure to get the job done.Great customer service!