Very courteous, friendly and knowledgeable. I'm very confident he serviced my car properly.
10/13/2018
Martha A. VERIFIED CUSTOMER
Reliable
Thank you
10/13/2018
PATRICIA B. VERIFIED CUSTOMER
Great job in timely manner
10/12/2018
DEANA L. VERIFIED CUSTOMER
First rate service
10/12/2018
ANNEMARIE S. VERIFIED CUSTOMER
Hugo is super nice and helpful and is on it.
10/12/2018
Jose S. VERIFIED CUSTOMER
It's a small but annoying thing. This is the second time I have left a car with you for service that you send a text message update, suggest that we reply if we have any questions, and then when I do text back, you don't respond. Why use the text feature if you aren't going to reply? And then I get a text that my car is ready almost an hour after I have picked up my car and I had to call in to get that status. Other than that, I have no complaints.
10/12/2018
MICHAEL J. VERIFIED CUSTOMER
Great service fast and efficient. Service representative was very helpful and knowledgeable. Definitely coming back for future service.
10/12/2018
JOHN R. VERIFIED CUSTOMER
He was very help ful w show e didn’t have appointments but he took care of us with smil & very professional we be back it’s for sure thank you me Martinez
10/12/2018
ROBIN N. VERIFIED CUSTOMER
Robert was very clear on what he could do for me and what he couldn't. And asked me questions and gave me answers.every step of the way. Thank you Robert Perez
10/11/2018
ARTHUR P. VERIFIED CUSTOMER
I felt she went out of her way to answer my questions and make sure I got the needed services. I would seek her out on future visits.
10/11/2018
Justin H. VERIFIED CUSTOMER
The customer service was great but the cost to repair simple molding was ridiculous. 235 for parts and llabor for such a small thing led me to pass on the service for now.
10/10/2018
Elisabeth D. VERIFIED CUSTOMER
Airbag recall work done really fast! Thanks!!
10/10/2018
GILBERT G. VERIFIED CUSTOMER
Great service overall great person
10/10/2018
JUAN R. VERIFIED CUSTOMER
I will be happy to give my feedback on the Service provided me!
10/10/2018
Cuauhtemok M. VERIFIED CUSTOMER
Thanks you guys
10/10/2018
JEFFREY A. VERIFIED CUSTOMER
They were fast and efficient. Friendly and helpful.
10/9/2018
Manuel M. VERIFIED CUSTOMER
The service was great
10/9/2018
Donna W. VERIFIED CUSTOMER
Thank you for your excellent service and professionalism.
10/8/2018
Samara S. VERIFIED CUSTOMER
The customer service was perfectly fine but I was not informed that there was a charge for the rental car. For the issue my car has I believe the rental car was supposed to be free of charge since it is under warranty. Also, I was quoted approximately $50 for a serpentine belt. On the final invoice it cost $74, which is a big difference. Again, everyone was very friendly, the service was completed quickly and my car is running well now. Only issue was the estimate/invoice. I should note that the issue has been resolved- I returned the belt and the charge for the rental car has been refunded.
10/6/2018
Amber H. VERIFIED CUSTOMER
I will never take my Fiesta anywhere else!! Fast, friendly and made me feel like I was family. You guys are hands down amazing. I will highly recommend you to ANYONE. Thank you so much for making my experience a great one. Keep doing what you do best!! Thanks again!! Steven in Service was great, and so was John, the shuttle driver and Brandon, the guy who gave me a ride back to the dealership. Have a great weekend!! ????????