Kim Hawkins went above and beyond to insure everything went smooth and stress free. She kept me updated every step of the way and explained all that was being done. She not only made me feel important but she made me feel like like I was family. She was personal and great with my son. She provided the best customer service In every aspect.
10/19/2018
Bill C. VERIFIED CUSTOMER
Steven is great. Because if my past 3 service visits, all with Steven, i requested him when I called in for this vehicle issue.
10/19/2018
LORI J. VERIFIED CUSTOMER
Every time I bring my car in for service everyine is so nice & polite. It is always a very pleasant experience.
Thank you.
10/19/2018
Jodie B. VERIFIED CUSTOMER
Eric and all the others that helped me were fantastic!!
10/19/2018
GEORGE K. VERIFIED CUSTOMER
Timely done as promised.
10/18/2018
Barbara D. VERIFIED CUSTOMER
Prompt, friendly,
10/18/2018
Mele H. VERIFIED CUSTOMER
When I got my car back. Two of the plastic latches on my mirror were gone when I received my car back.
10/18/2018
CHRISTOPHER M. VERIFIED CUSTOMER
Excellent service
10/18/2018
MARCIA G. VERIFIED CUSTOMER
Steve was alright but I can’t believe the quality of service. The car was brought out to me with the whole backup, navigation, etc completely black..they had to bring it back while I waited. Then they charged me for windshield wipers and didn’t change them. They did send a porter up to put new ones on. He had a lot of trouble with one and had to go back and get another. Then the blades are not even fords. They are after market. They giggle and don’t have a smooth wipe. Very disappointing.
10/17/2018
Linda W. VERIFIED CUSTOMER
Very professional and courteous. I drive from Chino to upland because the service is always stellar!
10/17/2018
AIDA G. VERIFIED CUSTOMER
Muy buen servicio por el señor Steven martinez, muy amable y pronta atencion, tiene muy bueno Customer serviles
10/17/2018
Mike V. VERIFIED CUSTOMER
It was hard to get an update on the status of my vehicle after dropping off via the text link. I never received a phone call either of what caused my car trouble and never received a call to say when it was completed. Very poor communication. Had to figure out what they did To repair at pickup of vehicle.
10/17/2018
KIM K. VERIFIED CUSTOMER
Kim Hawkins was very helpful on the morning I got service done. i will be returning for future services.
10/17/2018
HOLLY K. VERIFIED CUSTOMER
Email sent to GM regarding my experience. Awaiting a reply
10/16/2018
MARICRUZ B. VERIFIED CUSTOMER
Great customer service :)
10/16/2018
Alyson M. VERIFIED CUSTOMER
Great job
10/15/2018
Richard C. VERIFIED CUSTOMER
Eric was great and we got my car all done
10/15/2018
Juan F. VERIFIED CUSTOMER
Steven, helped bring to light issues my F150 was having. Although unexpected, I’m happy it was found before any serious issues happened. Helps me stay safe and more importantly my family.
10/14/2018
David C. VERIFIED CUSTOMER
I was very please with the quality work that was done and will be returning for future services for my vehicle.
10/14/2018
Don K. VERIFIED CUSTOMER
The service on the oil, battery was fine, asked for the truck being washed. I would say it was a rinse job, it was not washed!