Mark is very professional & pleasant. He knows is craft very well.
9/4/2021
Donald R. VERIFIED CUSTOMER
Not ready as promised.
9/4/2021
Fletcher K. VERIFIED CUSTOMER
Great job keep it up.
9/3/2021
Rene B. VERIFIED CUSTOMER
Thanks for the great service
9/3/2021
Michael M. VERIFIED CUSTOMER
You might want to leave the finished car in front of the door, so the customer doesn’t have to walk all the way across the lot. I’ll never be back, the Ford dealer off the 15 fwy has a great service department. Good luck.
9/3/2021
Muriel L. VERIFIED CUSTOMER
It would be nice to have the car washer when picking up. Just a suggestion.
9/3/2021
Stephanie G. VERIFIED CUSTOMER
Thank you Gus for always going above and beyond to provide excellent customer service!!!!
9/2/2021
Jeff O. VERIFIED CUSTOMER
Your phone system ****. Mark was great when I could actually get to him.
9/2/2021
Cassandra C. VERIFIED CUSTOMER
I truly love and appreciate all the hard work Ford of Upland has done for my gorgeous car and I.
Thank you! ????????
9/2/2021
Emmanuel T. VERIFIED CUSTOMER
Although the parts were not there immediately, but when they got there, the work was done expediently.
Thank you.
9/2/2021
George M. VERIFIED CUSTOMER
Great service from gus
9/1/2021
Donald G. VERIFIED CUSTOMER
Thanks
9/1/2021
Mario O. VERIFIED CUSTOMER
Gus was great! Professional and polite!
9/1/2021
Debra H. VERIFIED CUSTOMER
Mark, thank you very much for getting my Ford Fusion in and out so quickly. The entire staff at Ford of Upland are very friendly and knowledgeable. I love that customers receive the utmost service.
9/1/2021
Kathy V. VERIFIED CUSTOMER
There was no communication at all and I was left hanging for days & no answer when I called
9/1/2021
Susan G. VERIFIED CUSTOMER
I had to call several times to just figure out what was going on with my car then once everything was done my car sat there with a new battery in the car I was then told that The other testing couldn't be done until Thursday so I just took my car The person I was dealing with was mark
9/1/2021
Abelardo T. VERIFIED CUSTOMER
Mr gustavo is a awesome guy i always take my car to upland ford because of him but the tech that did the work on the car and that was suppose to do a tire inspection failed to see that there was a slit in 1 of my tires im glad i seen it when i got home my dad noticed it when i rolled up into my drive way at home that is not safe cause its on the wall of the tire not safe at all and im taking a big trip this weekend can you imagine if i had a blow out with my family in the car just wanted to let you know.
8/31/2021
Javier S. VERIFIED CUSTOMER
Service employee became rude and offensive when I denied the recommended issues that needed to be fixed with my vehicle. He than continued to dismiss my case by not giving me full information on my oil service being completed.
8/31/2021
Robert M. VERIFIED CUSTOMER
Mr. Nava did a great job helping us with the problem with out truck