Mark was very efficient in the handling of my vehicles repair. Repairs were timely too.please thank Mark and the rest of your Service department. I can't thank them enough.
8/31/2021
Travis S. VERIFIED CUSTOMER
He was very professional and communicated all of the services being done very well. I will definitely come back for future service after this interaction.
8/31/2021
James W. VERIFIED CUSTOMER
Service advisor Steve took good care of me.
8/31/2021
Isabel L. VERIFIED CUSTOMER
You all were very helpful and welcoming. Thank you. Much appreciated!
8/31/2021
Donald B. VERIFIED CUSTOMER
You need someone outside to greet customers, esp. since you you have a lot of people coming from Upland for the first time. A shelter would be nice St that area too.
8/31/2021
CYNTHIA J. VERIFIED CUSTOMER
Gustavo was very friendly, professional, accommodating. I would definitely go back to Ford, and Gustavo. I was very happy.
8/31/2021
Alex M. VERIFIED CUSTOMER
I took my wife’s Ford Edge in to the Upland Ford this past Saturday due to concerns with the brakes. We were advised by Gustavo that the brake fluid was dirty and rear brakes were low. All in cost was a bit too much at this moment. I opted for the brake fluid exchange service. Now the brakes are worse! My wife is afraid to drive the car since she has to really press hard on the brakes than prior to taking the car in. I am extremely disappointed in the service provided. I feel like I completely wasted $170.03 for her car to be worse than before!
8/30/2021
Irene E. VERIFIED CUSTOMER
Your team is wonderful and efficient. Thank you.
8/27/2021
Lisa R. VERIFIED CUSTOMER
Mark is a wonderful person to deal with!
8/27/2021
Timothy F. VERIFIED CUSTOMER
Car was given back dirty.
8/27/2021
Victor G. VERIFIED CUSTOMER
Steve is outstanding, he kept me up to speed. Understood that me time was important. Moving forward I will make sure to deal with him if we have anymore issues with our vehicle’s.
8/27/2021
ALVIN H. VERIFIED CUSTOMER
Well done,
8/26/2021
Harold A. VERIFIED CUSTOMER
Everything was first rate
8/26/2021
John L. VERIFIED CUSTOMER
Thank you for your help. Steve did amazing.
8/26/2021
Kumiko D. VERIFIED CUSTOMER
He was very kind and great service. It was delightful.
8/26/2021
Mackenzie J. VERIFIED CUSTOMER
He was very kind. He gave me details of everything that was going to be done with my car and told me that everything would be taken care of.
8/25/2021
Dianna H. VERIFIED CUSTOMER
I was very happy with the service on my car, my vehicle was all finished in a very short time. Everyone was so curious and helpful
8/25/2021
Gerardo C. VERIFIED CUSTOMER
Very good service.
8/25/2021
Anthony S. VERIFIED CUSTOMER
Thank you
8/22/2021
Joyce H. VERIFIED CUSTOMER
Job well done and excellent service from the service advisor.