How about you perform the work on the vehicle that you say you are going to do! Don't lie to your customers about what was done to the vehicle.
9/15/2021
Eric Reynolds. VERIFIED CUSTOMER
N/A
9/15/2021
Heather H. VERIFIED CUSTOMER
Gustavo was very friendly and I am very pleased with his help in the service department
9/15/2021
Brenden A. VERIFIED CUSTOMER
Steven did a great job to get my car done and dealing with the claims. He also got my recall on my car fixed as well. Upland of Ford has great people and would use you guys again for repairs or to buy a car.
9/15/2021
Clarice Y. VERIFIED CUSTOMER
Very friendly and courteous.
9/12/2021
John M. VERIFIED CUSTOMER
Steven did a great job! He takes care of things as if it was his own!
9/11/2021
Omari W. VERIFIED CUSTOMER
This was the worse experience I ha e ever had at a dealership. You have definitely lost a customer. Customer service is terrible. Nobody answer the phone, or outs you on hold till somebody hangs up. My car spent a week at the shop and never got looked out. I wasted $300 on a rental. Then they had the audacity to rush me to get my car out of there. I will never do business with you guys again. I was in the market to purchase had 5.0 Mustang. I will be going somewhere else. My f-150 had to be towed to another location. You guys get 4 thumbs down.
9/11/2021
Antonio V. VERIFIED CUSTOMER
Always outstanding service
Gustavo is always easy to work with very receptive to my needs and expectations
Thank you Gustavo Nava
9/10/2021
Marshall L. VERIFIED CUSTOMER
I told your Service writer, Steve, how impressed I was with your service.Thanks again for thermometer and courteous service!
9/10/2021
Don C. VERIFIED CUSTOMER
Gustavo was great keep me updated on my service
9/10/2021
Eric N. VERIFIED CUSTOMER
I have always been more than satisfied with the customer service since the day I purchased this vehicle from Ford of upland.
Thank you for exceptional customer service from a new repeat customer!
9/10/2021
Leonardo L. VERIFIED CUSTOMER
Mark provided an awesome care and service.
Would recommend this dealership to everyone.
Thank you.
9/10/2021
Arashi M. VERIFIED CUSTOMER
Everything was amazing
9/10/2021
Dan I. VERIFIED CUSTOMER
Gus is a trusted friend and professional. He has taken care of my vehicle maintenance for several years. He is a professional and honest representative of Ford of Upland. I personally thank him for his consistent service.
9/9/2021
William M. VERIFIED CUSTOMER
It was easy, comfortable, and exactly what I wanted.
9/9/2021
Juan G. VERIFIED CUSTOMER
Super service. Thanks
9/8/2021
Maria B. VERIFIED CUSTOMER
General good service but more updates and information on when my vehicle would be ready would have been nice. Also I got a very dirty car back.
9/8/2021
Cindy A. VERIFIED CUSTOMER
Great customer service I will always request Gustavo to be my.service advisor
9/5/2021
Jack H. VERIFIED CUSTOMER
Perfect, timely and excellent service, God bless you.
9/4/2021
Cathorine R. VERIFIED CUSTOMER
Very quick appointment date. Took my car in on time and completed the service within two hours start to finish. Gus was professional and the cashier and office manager were professional and outgoing. I will be back again. Thank you Ford of Upland Staff! ????????????????
Catherine