I was happy with everything especially how you inspected my car customer service was fantastic
10/7/2021
Robert W. VERIFIED CUSTOMER
Mark **** is nice to work with.
10/7/2021
Darrell D. VERIFIED CUSTOMER
Well done Mark ****
10/7/2021
Harold A. VERIFIED CUSTOMER
Always a great experience at Upland Ford
10/7/2021
Pat R. VERIFIED CUSTOMER
Service was done in a timely manner.Gus kept me well informed in regards to service
Pat R
10/6/2021
Dora M. VERIFIED CUSTOMER
I was satisfied with the work, as far as the representative, he was not very friendly did not even ask me the color of my car,(I noticed on the statement/receipt he put unknown). Then a whole day later I get a text that my vehicle is ready for pick up..I thought the text was a scam. He needs to be more people friendly.
10/6/2021
Martin T. VERIFIED CUSTOMER
Waited for about one month for part that was to be delivered in a week. When part finally arrived it was the wrong part. I’m now told it has been reordered and it will take 3 to 5 days to obtain. Not holding my breath.
The absolute best part of this experience was when I picked up the truck the plastic shroud around the mirror was dislodged hanging 1/2” below the mirror. Apparently not replaced during the attempted repair. Don’t worry I fixed it myself. Just wondering if other parts were not replaced properly. When I returned to my residence I was greeted with an email stating that my vehicle was repaired and ready for pick up ?????????
10/6/2021
Steve F. VERIFIED CUSTOMER
Terrific job!!
10/6/2021
Marc F. VERIFIED CUSTOMER
Great customer service.
10/6/2021
Victor C. VERIFIED CUSTOMER
Service as fast and easy.
10/4/2021
Mario O. VERIFIED CUSTOMER
Vehicle still not repaired!
10/3/2021
Sid T. VERIFIED CUSTOMER
Great service My new go to dealership
10/2/2021
Sally Q. VERIFIED CUSTOMER
Michael went well beyond his duties to help me out with my vehicle repairs.
He has great customer service skills and was very professional and courteous.
Thank you so much for your help.
Pebbles
10/2/2021
Susana A. VERIFIED CUSTOMER
He was great. He let me know what was being done, game me a timeline on when I would have my car back and was super polite and professional
10/1/2021
Cecilia M. VERIFIED CUSTOMER
Ford of Upland has always been outstanding. That includes service, costs and dealing with customers. I've been coming here 30 years plus.
10/1/2021
EDWARD V. VERIFIED CUSTOMER
Michael showed me very good customer service and was professional in all aspects of the service Ford of Upland gave my Ford Edge.
Thank you and him for making me feel like I was very Vital To your business!
10/1/2021
Debra S. VERIFIED CUSTOMER
Steven was polite
and professional. Paperwork taken care of quickly and I was on my way. Car was done earlier than anticipated and I was notified promptly.