I have them check my battery and when I picked up the car they advised the battery was good. I got home and car did not want to start so I checked the report and it says battery is bad. I know I’m under warranty and wish they would have told me when I was there to just have the battery changed out instead of tell me the car was good.
10/12/2021
Dena K. VERIFIED CUSTOMER
Gus was extremely professional and very nice. Thank you!
10/12/2021
Matthew R. VERIFIED CUSTOMER
Once again I am completely satisfied with the service that I received at Ford of Upland thanks to Steve Isip! My car was handled with the utmost care and was returned to me in the same condition as I left it in. The service was prompt as was the Uber drop off and pick up service! I appreciate everything that the service department does to service my cars.
10/12/2021
Renee C. VERIFIED CUSTOMER
As always, Gus treats my sister and I like family. He makes sure our voices are heard about every noise and clink, and investigates fully. I have lots of choices about where to take my car for repairs, but we have trust Upland ford, and the excellent service we receive whenever we walk through the door for years. Nicely done. Thanks again Gus, for a job well done.
10/12/2021
Carlos P. VERIFIED CUSTOMER
Great service, professional service. Friendly staff.
10/12/2021
Mercedes G. VERIFIED CUSTOMER
Gus is amazing, courteous, reassuring and so helpful. He made a stressful day go so smoothly. Every time, his service is excellent.
10/12/2021
Jose A. VERIFIED CUSTOMER
Service was great Mike is awesome and very helpful
10/12/2021
Lauren F. VERIFIED CUSTOMER
It's always a pleasure working with Gus.
10/10/2021
Terence W. VERIFIED CUSTOMER
Gus always does a great job. Thanks for all the good service.
10/10/2021
Ronald B. VERIFIED CUSTOMER
Great job and very satisfied with Ford of Upland.
10/10/2021
Jean B. VERIFIED CUSTOMER
Gus has been very helpful when I've needed assistance. I will continue to ask for him when ever I need to come to Ford for service. Thank you Gus!!!!
10/9/2021
Luis A. VERIFIED CUSTOMER
I appreciate the attentiveness that Gus demonstrated by always keeping me informed regarding the status of my truck.
10/9/2021
Ray M. VERIFIED CUSTOMER
Gustavo kept me informed every step of the way on a difficult problem.
Thsnks
10/8/2021
Ray M. VERIFIED CUSTOMER
Gustavo kept me informed every step of the way on a difficult problem.
Thsnks
10/8/2021
Jesus H. VERIFIED CUSTOMER
My vehicle are on good condition thanks to mayor maintenance on this place.
10/8/2021
Randy H. VERIFIED CUSTOMER
Well done
10/8/2021
Ian M. VERIFIED CUSTOMER
Steve completely took care of me, up to date information and timelines.
Very happy with the service and experience.
10/8/2021
Jeff B. VERIFIED CUSTOMER
Mark was a great guy, don’t get me wrong. I ran Goodyear service centers for 21 years. I have never heard of taking over two weeks in a dealer service center to do (and I will go easy) 4 hours of work
10/8/2021
Lurlene M. VERIFIED CUSTOMER
My service advisor, Gustavo, is the best.
10/8/2021
Ellen M. VERIFIED CUSTOMER
Happy with service, thank you Gustavo for taking good care of me