A million thanks to Joseph for helping me with a repair today. Easy to speak with, explained he wanted to make sure I was totally satisfied and repair issue resolved, which it was. Appreciate the flexibility on listening to me explain the repair and part numbers I needed repaired and why (I had a special part repair adjustment to explain) and assuring me everything would be done to my satisfaction, which it was. Great guy to speak with and super knowledgeable. Many thanks Joseph and the service team and KG Ford. Thanks Joseph for being fast on the write-up and quick turn. Cheers.
2/18/2020
Ann L. VERIFIED CUSTOMER
Great service!
2/18/2020
Darlene W. VERIFIED CUSTOMER
Always great service !
2/16/2020
Chris H. VERIFIED CUSTOMER
Ryan was very helpful and friendly. I appreciate how quickly I got my truck back
2/15/2020
Linda C. VERIFIED CUSTOMER
Always a pleasure..thanks Ryan Berkeley and all the staff!
2/14/2020
Brian N. VERIFIED CUSTOMER
For me, the good service that I received at KEN GRODY FORD started when I talk to Chad. I let him know what I needed taken care of on my 2002 F350 diesel truck and Chad set it up.
Chad gave me a time when it would be completed that same day, I returned early KEN GRODY FORD because my truck was completed.
I also asked Chad if somebody could look at my truck to what other services It might need. He reviewed what The mechanic had to say and I agree with their ideas.
Thank you,
Brian N
2/14/2020
Marianne S. VERIFIED CUSTOMER
Timely, communicative, thorough.
2/14/2020
Joe G. VERIFIED CUSTOMER
Great job...... one of the best ford deals I have been to.
2/14/2020
Joseph G. VERIFIED CUSTOMER
Chad Always knows how busy I am and will make sure to get me in and out in a time manor. Thank You
2/14/2020
Michael M. VERIFIED CUSTOMER
Bravo
2/14/2020
Chris S. VERIFIED CUSTOMER
I was not satisfied with my service today! I purchased a maintenance plan for the entire term of my lease and you guys charged us for our service today!
2/14/2020
Ben C. VERIFIED CUSTOMER
Excellent Services!
2/14/2020
Cheryl B. VERIFIED CUSTOMER
Ryan was fast knowledgeable and easy. Surprisingly quick turnaround. Check out was easy and fast too. Didn’t have to wait at drop off or pick up or to pay. I like all those things. And I was 30 mins late for my appointment without consequence. Price was great too. Half as much as Valvoline wanted to charge me. I will be back for sure.
2/14/2020
Robert L. VERIFIED CUSTOMER
Thanks for diagnosing and fixing my truck.
2/14/2020
Sharon S. VERIFIED CUSTOMER
I wish to thank Mike once again for his fine service and dedication to his customers.He has always been
patient and explains the service to me.
Sharon S
2/12/2020
Rawlin A. VERIFIED CUSTOMER
Need to get estimate for service recommended
2/12/2020
William K. VERIFIED CUSTOMER
Mike did an excellent job for me. He’s great at communicating every step of the way.
2/12/2020
Jim L. VERIFIED CUSTOMER
Better communication would be helpful. Very difficult to get ahold of the service department.
2/12/2020
Margret H. VERIFIED CUSTOMER
Chad is great.
2/12/2020
Sara R. VERIFIED CUSTOMER
The only thing is you could use more people or drivers for more shuttle , because 1 takes to long ????????