Got me right in and communicated problem and executed the solution. In and out.
1/31/2020
Dorothy S. VERIFIED CUSTOMER
This has been the worst service. Joseph my service representative did not keep me informed, when I declined one of the items I had asked only to get a quote for, the item was removed by service department staff and then never replaced item that was removed.
I felt when I brought the issue up to him, he didn't take it seriously and wouldn't even take the time to try to come to a resolution. I moved to this area 2 years ago, and do not plan on going back there again, I will drive 45 - 60 minutes to have my car maintenance and new car purchases back to El Cajon Ford, where I was treated with respect.
1/31/2020
Debra C. VERIFIED CUSTOMER
Very happy.
1/31/2020
Darren M. VERIFIED CUSTOMER
Thank you
1/31/2020
Robert L. VERIFIED CUSTOMER
Chad always looks after us very well
1/31/2020
Jay K. VERIFIED CUSTOMER
Mike is a great asset to your team. You are lucky to have an employee who takes the time to know the customer. Great job!
1/31/2020
Roger David. VERIFIED CUSTOMER
I've been going to this Ford dealership for 20 years. And will continue to do so. Thanks for everything.
1/31/2020
Eugene G. VERIFIED CUSTOMER
I was just disappointed that my car wasn’t washed ????
1/31/2020
Spencer J. VERIFIED CUSTOMER
Ryan was awesome. The maintenance team identified unknown issues and fixed them due to the items being under warranty. Professionals there on staff.
1/30/2020
Kevin G. VERIFIED CUSTOMER
Service was great. Would be nice if they would plug my car in before I pick it up. Other dealerships have done this. It’s a small thing but always very appreciated.
1/30/2020
Katy H. VERIFIED CUSTOMER
Ryan was great. You’re the place I’ll go for service. I feel I can you to treat me fairly!????
1/30/2020
Rusty M. VERIFIED CUSTOMER
I am very satisfied he did a great job on my car at least somebody cares
1/30/2020
Scott R. VERIFIED CUSTOMER
First class All the way! Ryan, Jimmy and Paloma were great!
1/29/2020
Fadia G. VERIFIED CUSTOMER
Mike Mills is awesome and pleasure to work with.
1/29/2020
Roy S. VERIFIED CUSTOMER
Always a pleasure to work with Mike Mills!!
1/29/2020
Conrad K. VERIFIED CUSTOMER
Great job and very friendly service
1/29/2020
Joanne D. VERIFIED CUSTOMER
Mike was very kind and helpful. I am grateful for his help.
1/29/2020
Jennifer R. VERIFIED CUSTOMER
Thank you
1/28/2020
Arthur M. VERIFIED CUSTOMER
Mike always takes great care of me, your whole staff in the service department, Hector, Mike Mcginnis all great!